Asheville, NC Change Location To SkyZone.com
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Get Ready to Celebrate In Asheville, NC

Get Ready For The
Best. Party. Ever.

Your elevated party experience is just around the corner.

Preparing for your party day is an easy and seamless experience at Sky Zone! Here's all you need to know before the big day!

Contact Us

Just booked your party? Get started by watching our party planning video!

Party Planning
Reminders

Find all your to-do's and party-planning reminders right in one place

Send Out Your Invitations

Create a custom digital invitation and download to send to your invitees! Be sure to include the check-in time for your guests. Digital invitations can be printed at home or saved as a PDF document to be shared with friends and family as an email attachment. Printed invitations are also included with your party package and available for pick-up at the park!
Create Invites

Fill Out Liability Waiver(s)

Make sure that you have completed a waiver for your child or children and remind all guests of the party that jumpers must have a completed waiver by their own parent/legal guardian. Make sure the waivers are completed before your party date to ensure a quick and smooth party check-in.
Online Waiver

Confirm Food and Drink Order

Due 2 Days Before Party

Feeling peckish? All food and drink orders must be submitted to Sky Zone at least 48 hours before your party. Additional pizzas cannot be ordered the day of your party, so make sure to think ahead and order extras if you think you may have hungry jumpers. You are also welcome to bring in a small snack or two for any guests with allergies or food preferences.
Confirm Your Order

Send Guest List

Due 2 Days Before Party

The final thing we need from you is your guest list! This must be received at least 48 hours prior to your party. Our Event Assistant will check for waivers prior to check in - getting you onto the courts faster!
Email Us Your Guest List

Your Party
Schedule

What to expect from the day you book to your party day schedule

Confirmation Call

An Event Assistant will give you a call roughly 48 hours to your party to confirm your food and drink order, go over your schedule with you, order party favors, and collect the final balance for your party. This is a great time for you to ask any questions, order additional food, and inquire about your Host.

Before Jump Time / Check-In

During check-in, you will have a chance to meet your Host, go over final party preparations, and meet all of your guests in the lobby. This is a great time for you to meet other parents and get a feel for the park. Each jumper will receive their SkySocks and jump sticker after they check in. A party cart will be provided for all gifts and personal belongings - and we promise it'll be safe!

Check-in typically lasts 30 minutes and begins prior to jump time. Arrive early? No problem. If all of your guests get checked in early, we'd be happy to let everyone start jumping!

Jump Time

Time for the fun! Jumpers will have full access to our facility, which includes awesome attractions like FreeClimb, Dodgeball, SkySlam, and SkyJoust! We promise everyone will have fun, no matter how old or young! We even have a special toddler area for the little ones, which parents are free to visit as well. Jumpers will have 60 minutes to explore all of the fun Sky Zone has to offer. You will not have access to your party room during this time, but do not fear - your Host will make sure it's clean and set up by the end of the jump.

Party Room Time

After jump time, it's time to eat! Jumpers will have 40 minutes in the party room for pizza, drinks, cake, and presents! Your Host will take care of everything for you, from set-up to clean up, so you can sit back, relax, and enjoy the party.

Check Out!

Unfortunately, the fun does have to end at some point. At the conclusion of your party, your Host will help you bring all of the presents and leftover cake/pizza back to your vehicle. The Host will take care of cleaning the room, so don't worry if a drink - or two! - spill during the party. We've got you covered.
birthday boy getting served cake

What to
Bring

Bring

  • Goodie Bags
  • Decorations
  • Cake/Ice Cream

Don't Bring

  • Confetti or Glitter
  • Outside Food (w/o prior approval)

Park Specific
Policies

Size Separation

Sky Zone Asheville separates all jumpers by age and size on the main courts. This rule is enforced at all times.

Deposit Policy

All deposits are non-refundable. In the event that you need to cancel or reschedule your event, your deposit will be applied to the new event. If your event is cancelled due to weather conditions, this policy will also apply. We would be happy to work with you on rescheduling your event to a date that works for you.

Downgrading or Upgrading Your Package

Packages may only be downgraded with a notice of two (2) weeks. Your package may be upgraded at any time, provided that room space is available.

Final Balance

The final party balance must be paid 48 hours prior to your party. Jumpers will not be able to check in if there is a remaining balance.

Additional Jumpers

Each additional jumper is $12. A maximum of 3 additional jumpers may be added to any party package.

Late Arrivals

Unfortunately, Sky Zone Asheville is unable to grant additional jump time for any late arrivals. The party start time can only be moved with two (2) weeks notice.

Birthday
FAQ