Bethel, CT Change Location To SkyZone.com
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Join our Team

If you love to stay active and are usually smiling, come work with us! At Sky Zone you’re not just an employee, but an essential team member, facilitating fun for our guests and enjoying yourself along the way.

Work With
Sky Zone


If you love to stay active and are usually smiling, come work with us! At Sky Zone you’re not just an employee, but an essential team member, facilitating fun for our guests and enjoying yourself along the way.

Our Team Members work directly with guests to provide courteous, friendly, and professional assistance while enforcing Sky Zone safety regulations and creating a positive experience for our Guests.

Now Hiring:
Activity Experience Team Members (Court Monitors)
Check-In Experience Team Members (Cashiers)
Fuel Zone Team Members (Kitchen)
Event Experience Team Members (Party Hosts)
Event Booking Specialist

Requirements:
Great customer service skills (Deliver WoW!)
Must be able to interact and communicate clearly and effectively
Night, Weekend, & Holiday availability is a MUST
Ability to stand for long periods of time
Ability to lift 30lbs
Ability to project voice and be heard in a loud environment
Ability to work in a fast paced environment

Court Monitor

Are you looking for a fun, fast-paced work environment? Sky Zone Bethel is seeking dynamic, reliable, outgoing individuals to join our team of Court Monitors!

Are you looking for a fun, fast-paced work environment? Sky Zone Bethel is seeking dynamic, reliable, outgoing individuals to join our team of Court Monitors!

As a Court Monitor you will be interacting with guests of all ages while they jump on our Trampoline Courts, flip into our Foam Zone, challenge themselves on our Warrior Course, and compete in Ultimate Dodgeball. You will use your excellent communication skills to help bring the fun while also reminding guests of our safety protocols when necessary. You love to cheer people on. You are outgoing and friendly and are not afraid to speak in front of groups. You understand that safety comes first and are comfortable enforcing rules in a firm yet friendly manner.  
• Must be at least 16 years old. 
• Must be available to work evenings and weekends.
• AED/CPR/First Aid Certification a plus
Opportunities for rapid advancement are available to the right candidate. 

Event Booking Specialist

The Event Specialist acts as the voice and booking agent for all our locations!

About the Job:
The Event Specialist acts as the voice and booking agent for all our locations! You'll preach our Awesome, Epic FUN model while answering guest inquiries and booking a wide range of events. You're excited about creating memorable experiences! 

Job Purpose
The objective of the Event Specialist is to provide exceptional guest service and accurate information about the Sky Zone experience. Event Specialists schedule and book events (birthday parties, group reservations, corporate events, etc.) that meet the specific needs of each guest, while working to support park policy and goals. 

Duties and responsibilities
• Listen attentively to requests while determining the need of the guest
• Maintain a positive and clear speaking voice
• Understand and describe event packages specific to each location, options for group bookings and court rentals
• Maintain comprehensive knowledge of standard reservation procedures
• Communicate special promotions, procedures, and programs
• Manage guest escalation and provide solutions for issues or concerns
• Respond to guests with the appropriate action
• Communicate group information to facility managers when appropriate
• Thoroughly document group communication notes for each event including policies/procedures
• Understand and apply point of sale procedures using Sky Zone system
Qualifications
• Must have excellent communication skills
• Must have a sales mindset
• Must be positive, and reliable with an exceptional work ethic
• Must be available to work nights/weekends/holidays
• Must maintain a positive attitude when speaking with guests at all times
• Must have basic computer skills
• 1-2 years of prior guest service experience are preferred
• Fluency in Spanish or Portuguese a plus
Working conditions & compensation
• Open office setting
• Part time, flexible hours available
• Compensation; Hourly rate + commission