GET READY TO CELEBRATE
Your elevated party experience is just around the corner. Preparing for your party day is an easy and seamless experience at Sky Zone! Here’s all you need to know before the big day!
Party Planning Reminders
Send Out Your Invitations
Create a custom digital invitation and download to send to your invitees! Be sure to include the check-in time for your Guests. Digital Invitations can be printed at home or saved as a PDF document to be shared with friends and family as an email attachment.
Complete Your Liability Waiver(s)
Make sure the waivers are completed before your party date to ensure a quick and smooth party check-in. Remind all guests of the party that jumpers must have a completed waiver by their own parent/legal guardian.
Elevate the Way You Celebrate
Whether you are looking to upgrade your party with more food, add awesome party favors, or increase the guest list, one of our Party Pros can help! It’s always best to give us a heads up as soon as you know you want to make a change to your event. Connect with us for the best party ever!
Your Party Schedule
Confirmation Email
You will be sent an email with information to review the final details. You will be able to reply to this email with any questions. This will be your opportunity to add on extra jumpers, more food, and party favors for your guests!
Early Arrival
Party parents, the Guest of Honor, and other Party Guests should arrive 30 minutes prior to jump time to check-in. When you arrive at Sky Zone, head to the Party Check-In desk to meet your party team!
Time to Jump!
You and your party guests get an all access pass to our state-of-the-art facility for an hour-and-a-half of jumping! All the attractions (except Bungee Jump) are included in the jump time, so no one misses out on the fun!
FAQs
The last thing we want to do is leave you hanging. So we’re here to answer all your questions. And if you’re not finding what you need here, feel free to call your local park for extra support.
Who should I include as a Birthday jumper?
Anyone who wants to jump and have access to the park. If anyone just wants to observe the fun or join you in the party room, they don’t need to be a paid jumper.
Can I make changes to a booked party?
If you want to make changes to the party package you booked, it’s best to communicate with us as soon as possible.
Is the birthday child included in the count?
Yes. The number of jumpers determines the number of pairs of SkySocks and wrist bands you will receive. The birthday child needs socks and a wrist band to have access to the park attractions.
How old do I have to be to have my birthday at Sky Zone?
All ages are welcome.
When should everyone arrive for the party?
All your guests will need to arrive 30 minutes prior to your party start time. This allows time for the entire group to get through check-in, verifying waivers and storing any personal items.
Who needs waivers and how do we sign?
All jumpers need a signed waiver. Waivers can be completed online before your party by clicking here.
Can I add extra jump time?
For. Sure. If your party is during the week you can add 30 minutes of jump time for $5 per jumper or 60 minutes of jump time for $9 per jumper to any of our party packages. This must be arranged through your event coordinator prior to your event.
Is there a birthday party discount for Members?
Yes! Each level of Membership has a discount on regular priced birthday parties. Ask our Event Coordinator for details to apply your Member discount.
Is a deposit required to make a birthday reservation?
All parties must be paid in full at the time of booking.
When is my final balance due?
The final balance of your party will be collected on the day of your event at the park.
What is your cancellation policy?
Parties less than 14 days away are subject to a 20% cancellation fee.
Are jumpers allowed to wear casts?
Jumpers with casts, splints, or sharp/hard objects will not be allowed to enter the playing field for the safety of all jumpers.