Whitby, ON Change Location To SkyZone.com
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Get Ready to Celebrate In Whitby, ON

Get Ready For The
Best. Party. Ever.

Your elevated party experience is just around the corner.

Preparing for your party day is an easy and seamless experience at Sky Zone! Here's all you need to know before the big day!

Contact Us

Just booked your party? Get started by watching our party planning video!

Party Planning
Reminders

Find all your to-do's and party-planning reminders right in one place

Send Out Your Invitations

Due 10 Days Before Party

Create a custom digital invitation and download to send to your guests! Be sure to include the check-in time for your Guests. Digital invitations can be printed at home or saved as a PDF document to be shared with friends and family as an email attachment.

Printed invitations are available in park.
Create Your Own Invitation

Complete your Waiver(s)

Due 5 Days Before Party

Make sure that you have completed a waiver for your child(ren) and remind all guests that jumpers must have a completed waiver by their own parent/legal guardian. Make sure the waivers are completed before your party date to ensure a quick and smooth party check-in.
Complete your Waiver(s)

Submit your Guest List

Due 4 Days Before Party

For easy check-in process, email a list of the first & last name and age of each jumper you are expecting in your party to whitbycontactus@alljumping.com.

Our event team can validate which waivers have been completed and notify you of who still needs to complete one. This will speed up your check-in process on the day of.
Email Your Guest List

Your Party
Schedule

What to expect from the day you book to your party day schedule

Party Schedule

Confirmation Call

A representative from our Event Team will give you a call about a week before of your event to review final details. This will be your last opportunity to add on extra jumpers, time or more food and party favours for your guests!


Early Arrival

Party parents, the Guest of Honour, and other Party Guests should arrive 15 - 20 minutes prior to jump time in order to check-in. When you arrive at Sky Zone, head to the Event Check-In desk to meet your party team!


Jump Time

When it’s time to jump, your Party Host will review safety reminders before leading party guests to the courts and attractions to play. The Party Host will set up the room during jump time. He/She will check-in with you periodically, and will let you know next steps before moving the group to the party room. Please note you will not have access to your party room during your jump time.


Party Room Time

When jump time is over, your Party Host will lead the party to the room to celebrate the Guest of Honour and serve pizza, drinks and cake!

Virtual
Tour

Park Specific
Policies

Cancellation

50% deposit is required in order to secure your booking. Deposits are REFUNDABLE if your event is cancelled within 8 days of the actual event.

Package Changes

If you wish to change your party package, you must call at least 2 days prior to your event date. This can only be done based on availability.

Upgrades

Jumpers with arm casts will be allowed to enter the trampoline court, however, will need to have their cast wrapped in bubble wrap for the safety of all jumpers.

Final Balance

The final balance of your party will be collected on the day of your event at the beginning of your event.

Age & Size Separation

Jumpers of different age & size groups will be asked to jump in different areas or sections of the court. For dodgeball, if jumpers are in two different size groups, games will be rotated. We cannot guarantee that all Guests in your party will be able to play dodgeball at the same time.

Dodgeball

Dodgeball is not guaranteed for all parties, unless a private court has been reserved and included in your booking. Size separation is still enforced on private dodgeball courts.

Additional Jumpers

We do have a capacity so we cannot guarantee the addition of extra jumpers. To ensure all your jumpers will be able to jump, we recommend you book for the maximum amount of guests that are invited. We must be notified at least 24 hours prior to your event of the final number of jumpers

Additional Food

If your party is celebrated Tuesday - Thursday, catering orders from our Sky Cafe Menu will need to be in by the Sunday at 2pm before your event to guarantee the order.

If your party is celebrated Friday - Monday, catering orders from our Sky Cafe Menu will need to be in by the Tuesday at 2pm before your event to guarantee the order.

Extra pizza, drinks, chips and popcorn can be ordered the day of your event. Ask your party host.

Basic birthday party packa

Outside Food/Drinks

For our Basic Birthday Party Package, there is a $50 fee to bring in outside food and drinks. There is no fee for our Epic and Legendary packages, but pizza and drinks are included. We have a delicious catering menu to choose from.
Feel free to bring in your own dessert (cake, cupcakes, ice cream, etc) for the birthday celebrations with no fee. There is a fridge/freezer for you to store your dessert while you are jumping!

Parents & Spectators

We encourage all ages to join the fun! If you would just like to watch, you will have access to the platform and viewing areas. Parents who choose to watch their younger children on the courts and attractions are only permitted to stand on the pads while wearing our mandatory Sky Socks and MUST have a completed waiver on file. You will be given a PADS ONLY/PARENT NO JUMP pass from a team member during your check-in.

Late Arrivals

Should you or your guests arrive late, we will not be able to grant additional jump time or party room time.

Early Arrivals

Our team members will be ready to assist you at your designated check-in time (20 minutes prior to jump time), early arrivals are not guaranteed immediate assistance due to the scheduling of prior parties.

Casts

Jumpers with arm casts will be allowed to enter the trampoline court, however, will need to have their cast wrapped in bubble wrap for the safety of all jumpers.

Birthday
FAQ

  • A 50% deposit is required when booking your party. If you cancel within 8 days of the party, you will receive your deposit in full.
  • The final balance will be collected the day of your event at your party check-in.
  • For our Basic Birthday Party Package, there is a $50 fee to bring in outside food and drinks. There is no fee for our Epic and Legendary packages, but pizza and drinks are included. We have a delicious catering menu to choose from.
    Feel free to bring in your own dessert (cake, cupcakes, ice cream, etc) for the birthday celebrations with no fee. There is a fridge/freezer for you to store your dessert while you are jumping!
  • We will provide all supplies needed for the party, besides the dessert! Supplies include plates, napkins, cups, cake knives, lighters.
  • Yes! We encourage parties to add on additional jump time to enjoy our activities even more! An extra 30 minutes of activity time will be $5/jumper and an extra 60 minutes is $9/jumper. It would be ideal to add the jump time to the current jump time, but there are times that it would be added after your party room time.
  • Yes! You are welcome to bring in your own goodie bags, but keep in mind that we can handle the party favours for you.
  • All jumpers are required to have a liability waiver filled out. Spectators that are not participating will not be required to have a completed liability waiver unless it's for a GLOW party.
  • Pizza, drinks, chips or popcorn can be ordered upon arrival. Anything from our Sky Cafe Menu would have to be ordered at least 5 days in advance.
  • You can come by our park any time we are open to pick up hard copy invitations or you can create your own digital invitation (see link above).
  • Your party is over after your room time. Guests can purchase additional jump time after the room time on a first come, first serve basis with the cashiers.
  • Unless you have reserved a private dodgeball court, access to dodgeball is not guaranteed for your participants. Availability will be based on private bookings, and age & size separation. A 30-minute private court rental is $100 for parties with a minimum of 18 jumpers.

  • No, your room time will be scheduled for the hour after your jump time only.
  • All our party rooms are wheelchair/stroller accessible.
  • Yes, Sky Socks are the required footwear for all jumpers and are included with the price of your party package.
  • Our priority is making sure the pizza, drinks, and dessert is served during your party room time. Most parties prefer to take their gifts home to open, but if opening the gifts during your room time is a priority, please communicate this with the Events Team at the park.
  • For the safety of all jumpers, age & size separation will be strictly enforced on our Main Court and Dodgeball Courts.
  • Gratuity is optional, but greatly appreciated!
  • Can I bring my own decor? Yes, as long as it can be set up and cleaned up within 10 minutes. If you want anything to hang on the walls, we require that you bring tape. We do not allow confetti, glitter or piñatas. Any damages to the walls are subject to a charge.