Due to technical difficulties our phone lines are currently down. If you could please email us at whitby.sales@skyzone.com or contact us through the "Text Us Now" button at the bottom of the screen and we will be more than happy to answer any inquires.
Whitby, ON Change Location To SkyZone.com
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Join our Team

If you love to stay active and are usually smiling, come work with us! At Sky Zone you’re not just an employee, but an essential team member, facilitating fun for our guests and enjoying yourself along the way.

Work With
Sky Zone

Thank you for your interest in joining our team. See below for available career openings, and click “apply” to fill out your application.

Customer Service

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Sky Zone is the world's first indoor trampoline park. We're the inventors of "fun fitness". We provide awesome, healthy, fun for people of all ages. We're also the perfect venue for birthday parties, group outings, field trips, and much more.

 Duties & Responsibilities:
  • Greet and welcome guests and provide outstanding customer service
  • Communicate safety rules and regulations to guests
  • Ensure guests follow safety rules and regulations
  • Other Duties as assigned
  • Follow Instructions
  • Complete tasks

QUALIFICATIONS:
  • Availability weekends and holidays
  • Prior customer service experience
  • Capable of standing for extended periods of time and perform physical tasks as needed
  • Ability to communicate clearly and effectively while speaking in public
  • Positive, outgoing and energetic personality
  • Assertive and self-confident
  • Ability to calmly handle stressful and challenging situations.
  • Hard working and responsible
  • Initiative
  • Effective communicator
  • Can work effectively in a team or on own

Supervisor

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Skyzone is currently seeking new Supervisors to lead a dynamic team of up to 100 people. Only the candidates that meet the description will be contacted.

Position Summary: The main responsibilities of the Supervisor are to assist in the day to day operations of Sky Zone. All activities shall be conducted under the direction of the General Manager, Operations Manager, Assistant Operations Manager and Sales & Events Manager. Supervisors are to assist in the courts or cash area as well as other duties as assigned

Responsibilities:
  • Perform Manager on Duty Shifts:  Opening and Closing Duties
  • Drive sales for events department
  • Answer phone inquiries about events
  • Book all types of reservations in the system
  • Assist with Training and Development of Team Members
  • Assist with Inventory and Ordering
  • Assist with Facility and Trampoline Maintenance
  • Enforce all safety rules
  • Pay complete attention to the court at all times and be interactive with the jumpers
  • Greet the guests
  • Explain Sky Zone court and guest policies
  • Handle and enforce waiver policies
  • Clean bathrooms and other custodial duties, check to make sure team members have cleaned and signed off on washrooms checks
  • Maintain safety of guests
  • Maintain positive relations with guests
  • Attend regularly scheduled staff meetings
  • Audit waivers
  • Audit tills
  • Assist with safe count and closing duties
  • Oversee court monitors, event host, EA’s and cashiers making sure they are completing their jobs
  • Other duties as assigned

Event Assistant

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Skyzone is currently seeking new Event Assistant to be apart of a fantastic team! Please read through the description below and contact me if you are interested. Only the candidates that meet the description will be contacted.

Position Summary: The main responsibility of the Event Team leads is to help create a fun and engaging experience for every guest in the event area.  All activities shall be conducted under the direction of the Event Manager & The Operations Manager. Team Leads are to assist in the courts or cash area as well as other duties as assigned
 
 
Responsibilities:
  • Enforce all safety rules
  • Greet the guests
  • Explain Sky Zone court and guest policies
  • Handle and enforce waiver policies
  • Maintain positive relations with guests
  • Attend regularly scheduled staff meetings
  • Perform all functions of event staff
  • Answer phone inquiries
  • Book all types of reservations
  • Assist with event sales
  • Greet and check in event guests
  • Make sure party rooms and staff are running on schedule, guests are WOW’d
  • Supervise event staff
  • Check party rooms after parties to ensure they are clean
  • Deal with event guest complaints when event manager is not present