Get Ready For The
Best. Party. Ever.

Your elevated party experience is just around the corner.

Preparing for your party day is an easy and seamless experience at Sky Zone! Here's all you need to know before the big day!

Contact Our Events Team

Just booked your party? Get started by watching our party planning video!

Party Planning
Reminders

Find all your to-do's and party-planning reminders right in one place

Printable Checklist

Due Days Before Party

Like to put pen to paper list? Here is the perfect solution if you want to "check-off" the planning steps using a printed form.
Printable Checklist

Send Out Your Invitations

Due 14 Days Before Party

Create a Custom Digital Invitation PDF and download to send to your invitees! Be sure to include the check-in time for your Guests. Digital Invitations can be printed at home or saved as a PDF document to be shared with friends and family as an email attachment.

If you would like Pre-printed Paper Invitations just stop by the front desk and those are included free with your party package. Available for pick-up during normal business hours.
CREATE YOUR DIGITAL INVITATION

Complete Waivers (if needed)

Due 5 Days Before Party

Make sure that you have completed a waiver for your child or children and remind all guests of the party that jumpers must have a completed waiver by their own parent/legal guardian. Make sure the waivers are completed before your party date to ensure a quick and smooth party check-in.

If a waiver has been completed previously within 1 year of the visit it does not need to be "refreshed" unless personal information has changed.
FILL OUT WAIVER

Make your Pizza & Drink Selections Selection

Due 3 Days Before Party

Call (858-779-2377 option 1) or email (event.carlsbad@skyzone.com) with your Pizza & Drink selections.

Pizzas Included at no additional cost:
  • 1 Large 1-topping pizzas for every 5 party children
  • i.e. 15 party children would result in 3 Large 1-topping pizzas

***All party pizzas are 8 slices each
***Gluten Free pizza is available with advanced notice

Drinks Included at no additional cost:
  • 1 Large Pitchers (Pepsi choice selections) for every 5 party children
  • i.e. 15 party children would result in 3 Large Pepsi Pitchers

***Drink choices include Pepsi, Diet Pepsi, Sierra Mist, Dr. Pepper, Lemonade, Fruit Punch, Raspberry Iced Tea

If you would like to add additional items please contact us to discuss additional food options.

Your Party
Schedule

What to expect from the day you book to your party day schedule

Confirmation Email and Food Selection

Our Event Team will email within 3 business days of reserving your event to review final details. Please look for an email coming from event.carlsbad@skyzone.com

This will be your opportunity to add on extra jumpers, select the kind of pizza included with your party package, add more food for parents or additional guests if you would like to provide that, and add party favors for your kids!

Early Arrival

Party parents, the Guest of Honor, and other Party Guests should arrive between 0-30 minutes prior to the event start time.

This will allow everyone check-in. When you arrive at Sky Zone, head to the Event Check-In desk to meet your party team which is directly in front of the Sky 1 Party room.

Preparations

Guests will check-in at the Event Desk, receive SkySocks if needed, receive Stickers to put on indicating they are with your event, and can place shoes and socks on the racks next to concessions.

Lockers are also available on the lobby and are free of charge. Ask your party host for key access if needed.

The Video Game Arcade is free to your guests attending a party so everyone can mingle in the lobby area while they wait for the Sticker time to start and all the guests to arrive.

Time to Jump!

When it’s time to jump, your Party Host will review safety reminders before releasing party Guests to the courts and attractions to play.

He/She will check-in with you periodically, and will let you know next steps before separating from the group to set-up the party room. Please note you will not have access to your party room during your jump time for the first hour, but will have full access to the private party room for the second hour of jump time.

Party Room Time!

When the first hour of jump time is over, your Party Host will announce on the overhead speaker system for your party guests to head for the private room. Once gathered it is time to celebrate the Guest of Honor and serve pizza, drinks and cake!
Generic birthday campaign promotion

What to
Bring

Bring

  • Celebration Item: Birthday Cake, Ice Cream, Cake, Cupcakes, etc
  • Candles
  • Kids
  • Smiles!!!

Don't Bring

  • Confetti
  • Glitter Bombs
  • Silly String
  • Piñatas
  • Alcohol

Park Specific
Policies

Cancellation

To receive a full refund on your deposit, your party must be canceled at least 7 days prior to the event date.

Downgrading

If you wish to downgrade your party package, you must call prior to 3 days prior to your event date so our team can make the needed adjustments. You can remove Jumpers from the party with no penalties as long as the minimum of 10 paid jumpers is kept.

Upgrading to larger rooms

Since upgrading is not guaranteed, we encourage you to book for the larger package initially. Upgrades will be granted on a first come- first serve basis per availability of the three party rooms as each provides a different capacity.

Final Balance

The final balance of your party will be collected on the day of your event at the conclusion of the event. All upgrades, additional jumpers, food items, ect. will be totaled at that time and the balance due prior to exiting the event. For your security purposes, if using a credit card to pay, you will be asking to present ID.

Dodgeball

Dodgeball is not guaranteed for all parties. Size separation is still enforced on private Dodgeball courts.

Age/Size Separation

Jumpers of different age/size groups will be asked to jump in different areas or sections of the court. On dodgeball, if jumpers are in two different size groups, games will be rotated. We cannot guarantee that all Guests in your party will be able to play dodgeball at the same time.

Extra Jumpers

At check-in your party host will add any extra jumpers (with your express permission) to the event total.

It is normal for more than anticipated jumpers so we will adjust the totals up or down as needed based on the arrivals. We are not guaranteed to have the capacity to add on extra jumpers to your party. If you need to reserve for any additional jumpers, we must be notified at least 3 days prior to your event.

Each additional guest participating on the attractions will be an additional cost.

Additional Pizza

Pizza for all party kids is included in all packages, but additional pizzas will needed to be added for any adults you would like to provide food for.

Due to all food requiring advanced planning on our behalf, additional pizzas or food need to be added on 3 days prior to your event date to guarantee they will be available at your room time.

You can call the Events Team Mon-Fri between the hours of 10am - 5pm or you can send an email with your food order to event.carlsbad@skyzone.com

Parents and Spectators

We encourage all ages to join the fun! If you would just like to watch you will have free admission to the platforms and viewing areas.

Parents who choose to watch their younger children on the courts and attractions are only permitted to stand on the platforms and must have a completed waiver on file.

Late Arrivals

Should you or your guests arrive late, we will not be able to grant additional jump time or party room time as the events are booked in specific succession to each other.

Early Arrivals

Our team members will be ready to assist you at your designated check-in time (30 minutes prior to jump time), early arrivals are not guaranteed immediate assistance due to the scheduling of prior parties.

Casts

Jumpers with casts, splints, or sharp/hard objects will not be allowed to enter the playing field for the safety of all jumpers. Management will reserve the right to evaluate wraps to ensure both jumper and guest safety.

Rescheduling

You can reschedule your party by calling our Event Team at no cost. After a party is rescheduled the deposit is no longer refundable.

Room Capacity

Ground Floor
  • Sky 1 Event Room: Seats up to 20 Jumpers at the tables + space for 10 non-Jumpers (does not guarantee seating).
  • Sky 2 Event Room: Seats up to 24 Jumpers at the tables + space for 10 non-Jumpers (does not guarantee seating).
  • Sky 3 Event Room: Seats up to 24 Jumpers at the tables + space for 15 non-Jumpers (does not guarantee seating).
  • Sky 4 Event Room: Seats up to 32 Jumpers at the tables + space for 15 non-Jumpers (does not guarantee seating).

2nd Floor
  • Sky 5 Event Room: Seats up to 50 Jumpers at the tables + space for 25 non-Jumpers (does not guarantee seating).
  • Sky 6 Event Room: Seats up to 32 Jumpers at the tables + space for 15 non-Jumpers (does not guarantee seating).

Birthday
FAQ

  • Yes, your deposit is refundable up to 7 days prior to your event date. If you cancel within the 7 day window, your deposit will then become non-refundable.
  • The final balance will be collected the day of your event at the conclusion of your room time.
  • Our park allows outside food or drinks in our facility besides the dessert that you are responsible for bringing. We have you covered with pizza and soft drinks in your party room for all the kids!

    Talk with one of our Event Specialists at least 3 days prior to your event to add on more pizza/soft drinks for Adults
  • We will provide all supplies needed for a party besides the celebration item (cake, ice cream, ice cream cake, etc). Supplies include plates, napkins, cups, cake knives, lighters.
  • Yes, yes allow parties to add on additional jump time to enjoy our activities even more!

    An extra 30 minutes of activity time will be an additional cost. Additional jump time would be added to the back end of your party. Party room time would still be reserved for the same time-slot and the additional time would be added after.
  • Yes, you are welcome to bring in your own goodie bags, but keep in mind that we can handle the party favors for you if you add on one of our levels of Sky Zone themed bags.

    SkyZone gift bags are an additional cost each and include they include:
    1. SkyZone mini-Dodgeball
    2. SkyZone Water Bottle
    3. SkyZone Wrist Band

  • All jumpers are required to have a liability waiver filled out.

    Spectators that are not participating will not be required to have a completed liability waiver. Please note: If your party is during our GLOW session, ALL guests are required to have a liability waiver completed (jumpers and spectators).
  • Due to kitchen volume and we cannot guarantee additional pizzas or food once you arrive, but we will do our best.

    As soon as you decide to add additional Pizza let your Host know immediately.
  • You can come by our park any time we are open to pick up hard copy invitations with envelopes or you can create your own digital invitation (see link above).
  • Yes, the birthday child will be one of the jumpers in your head count!
  • Your party is over after your room time. Guests can purchase additional jump time after the room time on a first come, first serve basis with the cashiers.

  • Unless you reserve a Sky Zone Max Party Package or add a private court to a lower party package, Dodgeball will not be guaranteed for your participants. Availability will be based on private bookings, and age/size separation.
  • Included! All party guests with a valid jump sticker will be able to play unlimited video games for FREE during your party.
  • Each party includes 2 hours of jump time. During the first hour your guests will be jumping and you will not have access to the private party room. During the second hour of jump time you will have exclusive access and use of the private party room.
  • Yes, all 3 private party rooms have access for both strollers and wheelchairs.
  • Yes, SkySocks are the required footwear for all jumpers and are included with the price of your party package.
  • Our priority is making sure the pizza, soda, and dessert is served during your party room time. Most parties prefer to take their gifts home to open, but if opening the gifts during your room time is a priority that is perfectly ok. During the hour in the party room there is also a "gift list" sheet to write down each gift and who it came from.
  • For the safety of all jumpers, age/size separation will be strictly enforced on our Freestyle Court and Dodgeball Courts.
  • Gratuity is optional, but greatly appreciated as the Party Host staff does strive to exceed expectations. If they accomplish that with your event please consider a tip a welcomed blessing for our staff.
  • Yes, as long as it can be set up and cleaned up within 10 minutes. If you want anything to hang on the walls we require that you use the pre-installed hooks already in the room (no tape or tacks allowed).

    We do not allow confetti, glitter, or piñatas.
  • Yes. When submitting or calling in your food order please specify how many Gluten Free pizzas should be included in your order. All Gluten Free pizzas come as a Medium in size, serving 8 slices.