We are currently searching for an experienced and dynamic Operations Manager to lead the team at Sky Zone Trampoline Park in Cerritos CA. This is an exciting and unique opportunity to join the management team at our Sky Zone. Our Operations Managers will work directly with customers and Team Members to provide courteous, friendly, and professional assistance while enforcing Sky Zone safety regulations.
· Plan, monitor and appraise job results
· Maintain a safe, secure and legal work environment
· Establish goals
· Enforce quality and customer service standards
· Communicate job expectations
· Analyze and resolve quality/customer service problems
· Assist in the oversight of event bookings and the management of our in-house event team
• Keep our concession area and merchandise cases stocked with offerings that support our culture and please our guests.
• Order all supplies and equipment while managing a monthly expense template and meeting the associated line items of our budget.
• Manage the monthly inventory count and address loss issues and slow turns.
• Oversee daily operations of the facility while acting as the Manager on Duty.
• Be the eyes and ears on the floor to ensure the ultimate guest experience by coaching team members and interacting with guests.
• Take primary responsibility for the implementation of Sky Zone standard operating procedures and associated reporting.
· Some post-secondary school education
· High School Diploma (or equivalent)
· Previous experience in a related field
· Works well with others
· Works well in a team
· Well organized
· Solves problems effectively
· Great leadership ability
· Great analytical skills
· Good management skills
· Excellent communication skills
· $28,000 - 35,000 per year. Commensurate with education and experience
· Your birthday off and all the jumping you can do!
So. . . do we sound like a place where you could have fun, excel and create a positive experience for yourself and others? Yes? Well then, let us know that you are interested and send us your resume today by responding to this ad.
About Skyzone Cerritos:
Sky Zone is the world's first indoor trampoline park. We're the inventors of "fun fitness". We provide awesome, healthy, fun for people of all ages. We're also the perfect venue for birthday parties, group outings, field trips, and much more