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Columbus, OH Change Location To SkyZone.com
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Join our Team

If you love to stay active and are usually smiling, come work with us! At Sky Zone you’re not just an employee, but an essential team member, facilitating fun for our guests and enjoying yourself along the way.

Work With
Sky Zone

Get Ready for some FUN Columbus, OH!
 
Sky Zone Columbus, OH has part-time opportunities available inside our giant trampoline park (Aka a huge palace of trampoline FUN for all ages, shapes and abilities). Because our business is all about FUN, we want our team members to be all about FUN! If you think you live and breathe FUN and want to work inside of a business that is pure FUN, we would like to talk to you!
 
Application Instructions:
 
Applications can be found here: Apply Today!
 
Once completed please email to Sales43035@skyzone.com or bring it directly to the park. We look forward to meeting you!

Events Manager

FULL TIME

The Operations-Events Manager will oversee all event bookings, event staff, and event operations, as well as oversee the operations of the entire park while working as the manager on duty. All activities shall be conducted under the direction of the General Manager.

Qualifications:
 Minimum education: Bachelor’s Degree Preferred
 First Aid/CPR certified
 Previous management experience with young, part time staff
 Ability to supervise, coach and train staff
 Ability to work nights/weekends
 Ability to enforce rules and regulations
 Ability to handle money
 Previous scheduling experience
 Guest service and sales experience
 Outgoing, friendly personality with attention to detail
Previous experience with children’s birthday parties
Responsibilities:
 Manager on Duty shifts, open/close the park.
 Supervise, hire and train event staff
 Event sales and networking efforts to increase group sales and sales outreach
 Ensure that all event inquiries are addressed within 24 hours
 Ensure that all general email inquiries (non-event related) received through the website are addressed within 24 hours
 Ensure that all birthday parties booked online are reviewed with the guest within 48 hours
 Oversee all event bookings and ensure adherence to all booking and event policies
 Oversee event processes and procedures and reevaluate, as needed
 Follow up with all events within 3 days to get feedback; address any training issues that come up in the replies
 Main point person to resolve Guest Service concerns that come thru via email (escalated issues go to the GM)
 Make corporate/church/school contacts and reach out to them to bring in outside group events
 Donation request fulfillment and tracking
 Oversee summer SkyCamp program-schedules, activities, supplies, budget, staff training
 Run Event Team specific meetings, including agenda and sign in sheet
 Ensure party supplies (plates, cups, napkins, favors) are being ordered/maintained properly by the Operations Manager-Inventory
 Manage social media pages
 Be able to perform all team member functions
 Document all witnessed accidents/incidents properly and timely and ensure staff is doing the same
 Enforce all safety rules and waiver policy
 Assist in implementing emergency procedures
 Attend regularly scheduled staff meetings, manager meetings and in-service meetings and training sessions
 Resolve guest service issues and provide excellent guest service
 Assist in the hiring, training and evaluation of non-event staff
 Other management duties as assigned
There is potential for performance based bonuses.

Cashier

The Cashier will provide information and complete sales transactions while maintaining the highest level of Guest service.

Qualifications
• Ability to provide excellent Guest service in person and over the phone
• Ability to interact and communicate clearly and effectively
• Ability to work in a fast-paced environment
• Ability to handle money
• Ability to handle and resolve recurring problems

Responsibilities
• Greet the Guests
• Provide information
• Explain Sky Zone court policies
• Enforce Waiver (Participant Agreement) policies
• Complete sales transactions and handle cash
• Handle concessions orders
• Stock concessions inventory
• Enter data into computer system
• Stock front desk supplies
• Clean bathrooms and other custodial duties as requested
• Other duties as assigned

Court Monitor

The Court Monitor will work directly with Guests, providing courteous, friendly, and professional assistance while enforcing Sky Zone safety standards.

Qualifications
• Ability to speak in front of groups
• Ability to project voice and be heard in a loud environment
• Ability to enforce rules
• Ability to handle and resolve recurring problems

Responsibilities
• Pay attention to the court at all times and be interactive with the participants.
• Advocate Guest satisfaction/WoW!
• Advocate risk management (Guest Rules communication)
• Maintain positive relations and rapport with patrons, but be firm and command respect
• Have full knowledge of emergency procedures and assist in implementing them
• Assist with court inspections
• Perform general maintenance/custodial duties as requested
• Attend regularly scheduled Team Members meetings and in-service meetings and training sessions
• Other duties as assigned


Event Host

The Event Host will help create a Fun and engaging experience for Guests through courteous, friendly, and professional assistance. Emphasis on in-room party activities.

Qualifications
• Ability to provide excellent Guest service
• Must be able to interact and communicate well with children, parents, and Team Members
• Ability to project voice and be heard in a loud environment
• Ability to enforce rules
• Ability to handle large groups of children
• Ability to engage Guests in conversation

Responsibilities
• Maintain positive relations and rapport with Guests
• Engage Guests (parents and children) in conversation
• Create a Fun environment
• Advocate Guest satisfaction/WoW!
• Advocate risk management (Guest Rules communication)
• Maintain party room to standard
• Greet the party and escort them from the court to the party room
• Serve refreshments
• Create a party gift list of presents when necessary
• Custodial duties as requested
• Other duties as assigned