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Health and Sanitation Protocols

Newly initiated enhanced sanitizing protocols
Sky Zone Doral & Cutler Bay

We have developed the following guidelines to facilitate reopening safely, efficiently and effectively.  Each aspect of the business has been broken down and analyzed to fit those three key initiatives. These policies will change over time as the Covid-19 Pandemic evolves, and we’ll need each Team Member to be responsive and able to make adjustments quickly as the situation evolves.

It will be a long and tedious process to get back to where we were at the beginning of the year and in some cases we’ll be creating a “New Normal”. We have a lot of hard work ahead, and it’ll take each and every one of us doing our part and coming together to make it happen.

Team Members will be screened for COVID-19 symptoms prior to clocking-in for each shift. Team Members may only be clocked in by a Manager. 

Each Team Member will be required to wear and maintain the proper PPE (Personal Protective Equipment). PPE will be considered an essential part of the uniform and Team Members will not be allowed to work if any item is missing.

Together we can help keep each safe
Safety (Guests & Team Members)

Before and after each activity
Sanitize your hands

Keep a 6 FT distance between you and other Guests
Social Distancing

Step Back and relax
Only one Group Member in Line

We're Bouncing Back
With Some Good, Clean Fun

We are proud to serve this community and want to assure you the health and well-being of our Guests and Team Members remain our first priority. Whenever you’re ready to come jump, you will see some changes in our parks to create an environment that promotes cleanliness and social distancing. But don't worry, you will still see and feel the same thrills and excitement that you know and love at Sky Zone. 

We’re taking our park cleaning procedures and frequency to the next level, including daily disinfectant spraying or fogging of the entire park using products that meet the EPA criteria for use against SARS-CoV-2, the novel coronavirus that causes COVID-19.  We are also implementing new standards to reduce capacity, enable social distancing, and promote good hygiene practices within the park. 

Learn more about the health and cleanliness measures we are putting into practice across our community of parks.

We are incredibly grateful for all the joyful memories we’ve made together, and we look forward to making more soon. We'll bounce back from this together. See you soon! 

Keeping it Safe!
Let's Jumpstart Fun Again

We’ve been revolutionizing the active play experience since day 1, and nobody provides a better environment for your family to jump, laugh, and burn off some of that pent-up energy from these last couple of months at home.

You’ve always been able to rely on us for innovative ways to play, and we continue to bring this spirit to how we tackle today’s challenges. That's why we're exploring new options for you and your quaran-team to play together at Sky Zone while even further minimizing your contact with other Guests in the park. Stay tuned for updates on these new group reservation options soon!