Black Friday Pre-Sale Starts 11/23! Get 99 Jumps for only $99!!. NC Dept of HHS Facemask mandate (Updated November 23, 2020) Face masks are required at all times for ages 5 & up including while jumping.
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Health & Cleanliness Precautions


The well-being and safety of our Guests and Team Members is our first priority. We are taking following actions at Sky Zone durham as we reopen effective Saturday September 12th with reduced capacity and enhanced cleaning procedures.

We are following all necessary state and local health department guidelines. We are also closely monitoring CDC guidelines and will provide prompt updates should the situation change.

New Facemask Mandate by NC Dept of HHS (Updated November 23, 2020) : Face masks are now required for ages 5 & up including while jumping. Note additional exceptions below.

In line with guidance provided by the health authorities, we have further reinforced our cleanliness measures including, but not limited to:

·        Increased daytime cleaning of all high-frequency touchpoints on a consistent basis in addition to regular cleaning procedures
·        Increased number of sanitizer stations throughout the park including at park entrance, select attractions, party rooms and bathrooms.
·        Daily disinfectant spraying or fogging of entire park using products that meet the EPA criteria for use against SARS-CoV-2, the novel coronavirus that causes COVID-19
·        All Team Members required to wear a face covering/mask
·        Newly installed Plexiglass partitions for Team Members assisting Guests at all cashier stations, front desk and party check-in area
·        New sanitation and safety training completed by all Team Members, along with new safety and sanitation videos posted throughout park
·        Adjusted capacity based on local guidelines and added social distancing floor markers for queuing at lobby and key attractions

It is important to take good care of yourself and others. According to the CDC, here are a few ways you can protect yourself:

·        Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
·        Avoid touching your eyes, nose, and mouth with unwashed hands.
·        Avoid close contact with people who are sick.
·        Cover your cough or sneeze with a tissue, then throw the tissue in the trash; or cough or sneeze into your upper sleeve, not your hands.

For more information on preventative measures, health updates and additional information about COVID-19, please visit the CDC (Center of Disease Control) web site, here: or the PHAC (Public Health Agency of Canada) web site here:

Mask Exceptions
As per NC face mask order

Exceptions. Face Coverings do not need to be worn by an individual, worker, customer, or patron in public places and business settings who: 3 Requirements for the Use of Face Coverings and Masks – November 23, 2020 


  • a. Has a medical or behavioral condition or disability and cannot wear a face covering (including, but not limited to, any person who has trouble breathing, or is unconscious or incapacitated, or is otherwise unable to put on or remove the face covering without assistance); 
  • b. Is under five (5) years of age (please see StrongSchoolNC Public Health Toolkit school guidance for requirement for requirements for K-12 school settings); 
  • c. Is actively eating or drinking; 
  • d. Is swimming; 
  • e. Is seeking to communicate with someone with hearing loss in a way that requires the mouth to be visible; 
  • f. Is giving a speech for a broadcast or to an audience; 
  • g. Is working at home or alone in a vehicle; 
  • h. Is temporarily removing his or her Face Covering to secure government or medical services or for identification purposes; 
  • i. Would be at risk from wearing a Face Covering at work, as determined by local, state, or federal regulators or workplace safety guidelines; 
  • j. Has found that his or her Face Covering is impeding visibility to operate equipment or a vehicle; or 
  • k. Is a child whose parent, guardian, or responsible person has been unable to place the 
  • l. Children under two (2) years of age should not wear a face covering.