** PJ Masks Toddler Time January 25th!! **
East Baltimore , MD Change Location To SkyZone.com
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Join our Team

If you love to stay active and are usually smiling, come work with us! At Sky Zone you’re not just an employee, but an essential team member, facilitating fun for our guests and enjoying yourself along the way.

Work With
Sky Zone


Get paid to create Everlasting Memories!

Join a talented team that continues to develop and deliver unparalleled guest service experiences, all while encouraging the importance of quality family time and physical activity. Share your expertise, passion, skill and commitment to excellence with us, and be part of the Sky Zone East Baltimore team!




We aren't hiring at the moment but I know our sister park is!! Check out Sky Zone Timonium https://www.skyzone.com/timonium/careers


Court Monitor

The Court Monitor will work directly with Guests, providing courteous, friendly, and professional assistance while enforcing Sky Zone safety standards.

Qualifications
• Ability to speak in front of groups
• Ability to project voice and be heard in a loud environment
• Ability to enforce rules
• Ability to handle and resolve recurring problems
Responsibilities
• Pay attention to the court at all times and be interactive with the participants.
• Advocate Guest satisfaction/WoW!
• Advocate risk management (Guest Rules communication)
• Maintain positive relations and rapport with patrons, but be firm and command respect
• Have full knowledge of emergency procedures and assist in implementing them
• Assist with court inspections
• Perform general maintenance/custodial duties as requested
• Attend regularly scheduled Team Members meetings and in-service meetings and training sessions
• Other duties as assigned

Cashier

The Cashier will provide information and complete sales transactions while maintaining the highest level of Guest service

Qualifications
• Ability to provide excellent Guest service in person and over the phone
• Ability to interact and communicate clearly and effectively
• Ability to work in a fast-paced environment
• Ability to handle money
• Ability to handle and resolve recurring problems
Responsibilities
• Greet the Guests
• Provide information
• Explain Sky Zone court policies
• Enforce Waiver (Participant Agreement) policies
• Complete sales transactions and handle cash
• Handle concessions orders
• Stock concessions inventory
• Enter data into computer system
• Stock front desk supplies
• Clean bathrooms and other custodial duties as requested
• Other duties as assigned 

Event Host

The Event Host will help create a Fun and engaging experience for Guests through courteous, friendly, and professional assistance. Emphasis on in-room party activities.

Qualifications
• Ability to provide excellent Guest service
• Must be able to interact and communicate well with children, parents, and Team Members
• Ability to project voice and be heard in a loud environment
• Ability to enforce rules
• Ability to handle large groups of children
• Ability to engage Guests in conversation
Responsibilities
• Maintain positive relations and rapport with Guests
• Engage Guests (parents and children) in conversation
• Create a Fun environment • Advocate Guest satisfaction/WoW!
• Advocate risk management (Guest Rules communication)
• Maintain party room to standard
• Greet the party and escort them from the court to the party room
• Serve refreshments
• Create a party gift list of presents when necessary
• Custodial duties as requested
• Other duties as assigned

Event Assistant

Event Assistants will book, confirm, and check-in events. Event Assistant will also be responsible for scheduling party hosts. The emphasis for Event Assistants is on pre-event activities.

The Event Host will help create a Fun and engaging experience for Guests through courteous, friendly, and professional assistance. Emphasis on in-room party activities.

Event Assistant

Event Assistants will book, confirm, and check-in events. Event Assistant will also be responsible for scheduling party hosts. The emphasis for Event Assistants is on pre-event activities.
Qualifications
  • Ability to provide excellent Guest service
  • Must be able to interact and communicate well with children, parents, and Team Members
  • Organized and detail-oriented
  • Ability to communicate rules
  • Ability to troubleshoot and work in a fast-paced environment 

Responsibilities
  • Perform all functions of event Team Members
  • Answer phone inquiries about events
  • Book all types of reservations in system
  • Ensure all pre-arrival booking procedures are adhered to
  • Assist with event sales
  • Handle event paperwork
  • Advocate Guest satisfaction/WoW!
  • Advocate risk management (Guest Rules communication)
  • Make sure invitations and Waivers (Participant Agreements) are taken care of
  • Assist with management of inventory of event supplies
  • Greet and check-in event participants
  • Escort event participants from the party room to the court
  • Make sure party rooms and Team Members are running on schedule
  • Organize and file event folders and box for storage each month