If you love to stay active and are usually smiling, come work with us! At Sky Zone you’re not just an employee, but an essential team member, facilitating fun for our guests and enjoying yourself along the way.
Are you looking for a fun, fast-paced work environment? Sky Zone Everett is seeking dynamic, reliable, outgoing individuals to join our team of Court Monitors!
As a Court Monitor you will be interacting with guests of all ages while they jump on our Trampoline Courts, flip into our Foam Zone, challenge themselves on our Warrior Course, and compete in Ultimate Dodgeball. You will use your excellent communication skills to help bring the fun while also reminding guests of our safety protocols when necessary. You love to cheer people on. You are outgoing and friendly and are not afraid to speak in front of groups. You understand that safety comes first and are comfortable enforcing rules in a firm yet friendly manner.
Must be at least 17 years old.
Must be available to work evenings and weekends.
AED/CPR/First Aid Certification a plus
Opportunities for rapid advancement are available to the right candidate.
Event Specialist (Union Square, Somerville)
Bounce Management is seeking a dynamic, reliable, outgoing individual for our Event Specialist role located in Union Square, Somerville.
The Event Specialist is to provide exceptional guest service and accurate information about the Sky Zone experience. Event Specialists schedule and book events (birthday parties, group reservations, corporate events, etc.) that meet the specific needs of each guest, while working to support park policy and goals.
Located within Union Square in Somerville, Massacusetts , the Event Specialist is responsible for :
Listening attentively to requests while determining the need of the guest
Understanding and describing event packages specific to each location, options for group bookings and court rentals
Managing guest escalation and provide solutions for issues or concerns
Thoroughly document group communication notes for each event including policies/procedures
Communicating special promotions, procedures, and programs to guests and delivering group information to facility managers when appropriate
Understanding and apply point of sale procedures using Sky Zone system
Maintaining comprehensive knowledge of standard reservation procedures