Fairview Heights, IL Change Location To SkyZone.com
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Join our Team

If you love to stay active and are usually smiling, come work with us! At Sky Zone you’re not just an employee, but an essential team member, facilitating fun for our guests and enjoying yourself along the way.

Work With
Sky Zone

Join Sky Zone Fairview Heights's AWESOME team & help us deliver WOW to our guests everyday!

Applications are pulled weekly. Applicants will receive a phone call or an email once application has been viewed.

Assistant Manager

The assistant manager will work directly with guests, providing courteous friendly, and professional assistance while enforcing sky zone safety regulations. He/she will also help train court monitors and will act as the first line supervisor 

Qualifications:
  • Two years of management experience in a related field
  • Previous management experience with young, part time staff
  • Outgoing, energetic and friendly personality
  • Ability to work nights, weekends, and holidays
  • Organizational, follow-up, and multitasking skills are a must
  • Willing to grow in a high-growth organization
  • Experience with employee scheduling and cash handling
  • First Aid and CPR Certification (or willingness to obtain)
  • Proficient in all Microsoft Office Products

Responsibilities including, but not limited to:
  • Maintaining sky zone policies and procedures in all aspects of the business
  • Performing the functions of team members when necessary
  • Ensure the safety, cleanliness and overall appearance of our facility
  • Enforce / ensure ALL safety roles and waiver policy
  • Other management duties as assigned
  • Ability to do manual labor
  • Ability to perform court inspections and maintenance
  • Ability to enforce rules and regulations
  • Physical agility and strength required
  • Ability to coach and train staff
  • Ability to handle and resolve problems in a positive manner

Sky Zone Indoor Trampoline Parks feature a wide array of fun, fit and low-impact activities ranging from Open Jump, Ultimate Dodgeball and SkyFit fitness classes to birthday parties, corporate events and other group outings. The franchise has been awarded various accolades, including “Best Gym Alternative” by Vegas Seven Magazine, “2012 Locals Choice for Kid’s Birthday Party” by Southbay Magazine and one of Entrepreneur’s 2013 “Fresh Concepts Livening Up Franchising.”

Cashier

Our cashier will provide information, complete sales transactions, and answer phones while always maintaining the highest level of customer service. You are the first person our guests will meet: therefore your primary goal is to start them off with a WOW experience while completing their sales transaction and introducing them to our park.

Qualifications:
  • Ability to provide excellent customer service in person and over the phone
  • Ability to interact and communicate clearly and effectively
  • Ability to work in a fast paced environment
  • Ability to handle money
  • Ability to handle and resolve recurring problems

Responsibilities include but are not limited to:
  • Greet our guest ENTHUSIASTICALLY
  • Provide complete information to questions
  • Explain the Sky Zone court and patron policies
  • Handle and enforce waiver policies
  • Complete sales transactions: cash handling
  • Handle concessions inventory
  • Enter ALL data in computer system
  • Stock front desk supplies
  • Clean bathrooms and other custodial duties as requested
  • Other duties as assigned

Court Monitor

Our Court Monitors will work directly with guests to provide courteous, friendly, and professional assistance / education while enforcing Sky Zone safety regulations. You are the primary person responsible for the safety of everyone at Sky Zone and ensuring it is cleaned and well maintained. Maturity and a SMILE is a MUST! 

Qualifications:
  • Must be 16 years of age or older
  • Prior work experience is required
  • Ability to provide excellent customer service
  • Availability nights, weekends, and holidays
  • Must be able to interact and communicate clearly and effectively
  • Ability to work in a fast paced environment
  • Ability to handle and resolve recurring problems
  • Ability to speak in front of groups
  • Ability to project voice and be heard in a loud environment
  • Ability to inform rules

Responsibilities include but are not limited to:
  • Maintain constant surveillance of guests in the facility: act immediately and appropriately to secure safety of guest. Ability to react calmly and effectively in an emergency.
  • Pay complete attention to the court at all times and be very interactive with the jumpers. Never turn back to the court.
  • Keep participants under control so as to not endanger others. Maintain safety of ALL guests.
  • Communicate court rules to all participants.
  • Maintain positive relations and rapport with guest, but firm and command respect.
  • Assist with court inspections.
  • Perform various maintenance duties as directed. Help maintain a clean and safe facility.
  • Attend regular scheduled staff meetings and in service training.
  • Presents professional appearance and attitude at all times, and maintains a high standard of customer service.
  • Other duties as assigned.

Event Assistant

Who does not LOVE a party? You get paid to throw parties / events. You must SMILE and be great with kids of all ages. The Event Assistant will help create a fun and engaging experience for the event guests through courteous, friendly, and professional assistance while upholding Sky Zone safety regulations.

Qualifications:
  • Ability to provide excellent customer service
  • Must be able to interact and communicate well with children, parents and staff members
  • Ability to project voice and be heard in a loud environment
  • Ability to enforce rules
  • Ability to troubleshoot and work in a fast pace environment.

Responsibilities include but are not limited to:
  • Perform all functions of event staff
  • Answer phone inquiries about events
  • Book all types of reservations in system
  • Ensure all pre-arrival booking procedures are adhered to
  • Assist in event sales
  • Handle all paperwork
  • Make sure invitations and waivers are taken care of
  • Assist with management of inventory of event supplies
  • Greet and check in event guests
  • Escort event participants from the party room to the court
  • Make sure party rooms and staff are running on schedule
  • Organize and file event folders

Event Host

Who does not LOVE a party? You get paid to throw parties / events. You must SMILE and be great with kids of all ages. Our Event Host will work with kids and adults to create a fun and engaging experience for event guests through courteous, friendly, and professional assistance while upholding Sky Zone safety regulations. During a typical event, for example, the Host would greet / check in party guest and verify waiver compliance, set up / clean up party room promptly, serve food and beverages, etc. The Event Host will also be expected to assist with cleaning the facility common areas as needed.

Qualifications:
  • Ability to provide excellent customer service
  • Must be able to interact and communicate well with children, parents, and staff members
  • Ability to project voice and be heard in a loud environment
  • Ability to enforce rules
  • Ability to handle large groups of children
  • Ability to engage in customers (all ages) in conversations

Responsibilities include but are not limited to: 
  • Maintain positive relations and rapport with guests
  • Engage customers (all ages) in conversation
  • Create a fun environment
  • Troubleshoot; appease unhappy customers (all ages) when situation rises
  • Responsible for set up and clean-up of party
  • Greet the party and escort them from the court to the party room
  • Prepare / serve refreshments
  • Create a party gift list of presents
  • Find ways to ensure Sky Zone is the premier event host in St Louis
  • Custodial duties as requested
  • Other duties as assigned

Sky Fitness Instructor

The Fitness Instructor is responsible for teaching class in a courteous, friendly and professional manner while upholding Sky Zone safety regulations.

Qualifications:
  • First Aid and CPR certified
  • Physically fit
  • Knowledge of Sky Zone Curriculum
  • Strong leadership skills: can motivate, inspire, and communicate with people of all ages etc.
  • Has high energy

Responsibilities include but are not limited to:
  • Lead classes per designated class plans
  • Follow Sky Zone safety rules
  • Meet or exceed student expectations
  • Handle customer service issues
  • Handle and report injuries
  • Attend training meetings as required