Court Monitor:
The Court Monitor will work directly with Guests, providing courteous, friendly, and professional assistance while enforcing Sky Zone safety standards.
Qualifications:
• Ability to speak in front of groups
• Ability to project voice and be heard in a loud environment
• Ability to enforce rules
• Ability to handle and resolve recurring problems
Responsibilities:
• Pay attention to the court at all times and be interactive with the participants.
• Advocate Guest satisfaction/WoW!
• Advocate risk management (Guest Rules communication)
• Maintain positive relations and rapport with patrons, but be firm and command respect
• Have full knowledge of emergency procedures and assist in implementing them
• Assist with court inspections • Perform general maintenance/custodial duties as requested
• Attend regularly scheduled Team Members meetings and in-service meetings and training sessions
• Other duties as assigned
To apply stop by and ask for a Manager
Cashier
The Cashier will provide information and complete sales transactions while maintaining the highest level of Guest service.
Qualifications:
• Ability to provide excellent Guest service in person and over the phone
• Ability to interact and communicate clearly and effectively
• Ability to work in a fast-paced environment
• Ability to handle money
• Ability to handle and resolve recurring problems
Responsibilities:
• Greet the Guests • Provide information
• Explain Sky Zone court policies
• Enforce Waiver (Participant Agreement) policies
• Complete sales transactions and handle cash
• Handle concessions orders
• Stock concessions inventory
• Enter data into computer system
• Stock front desk supplies
• Clean bathrooms and other custodial duties as requested
• Other duties as assigned
To apply stop by and ask for a Manager
Event Host
The Event Host is the main point of contact for Party Guests, and is responsible for making the Sky Zone Party an experience. The Party Pro will direct and facilitate interactive games and activities both on and off the trampolines. The Party Pro is responsible for the safety of those participating in the activities. This position facilitates games and activities, but does not participate in them.
Qualifications:
• Ability to provide excellent Guest service
• Must be able to interact and communicate well with children, parents, and Team Members
• Ability to project voice and be heard in a loud environment
• Ability to enforce rules • Ability to handle large groups of children
• Ability to engage Guests in conversation
Responsibilities:
• Maintain positive relations and rapport with Guests
• Engage Guests (parents and children) in conversation
• Create a Fun environment
• Advocate Guest satisfaction/WoW!
• Advocate risk management (Guest Rules communication)
• Maintain party room to standard
• Greet the party and escort them from the court to the party room
• Serve refreshments
• Create a party gift list of presents when necessary
• Custodial duties as requested
• Other duties as assigned
To apply stop by and ask for a Manager
Court Monitor:
The Court Monitor will work directly with Guests, providing courteous, friendly, and professional assistance while enforcing Sky Zone safety standards.
Qualifications:
• Ability to speak in front of groups
• Ability to project voice and be heard in a loud environment
• Ability to enforce rules
• Ability to handle and resolve recurring problems
Responsibilities:
• Pay attention to the court at all times and be interactive with the participants.
• Advocate Guest satisfaction/WoW!
• Advocate risk management (Guest Rules communication)
• Maintain positive relations and rapport with patrons, but be firm and command respect
• Have full knowledge of emergency procedures and assist in implementing them
• Assist with court inspections • Perform general maintenance/custodial duties as requested
• Attend regularly scheduled Team Members meetings and in-service meetings and training sessions
• Other duties as assigned
To apply stop by and ask for a Manager