Court Monitor

Our Court Monitors will work directly with guests to provide courteous, friendly, and professional assistance / education while enforcing Sky Zone safety regulations. You are the primary person responsible for the safety of everyone at Sky Zone and ensuring it is cleaned and well maintained. Maturity and a SMILE is a MUST! 
Qualifications: 
  • Must be 16 years of age or older
  • Prior work experience is required
  • Ability to provide excellent customer service
  • Availability nights, weekends, and holidays
  • Must be able to interact and communicate clearly and effectively
  • Ability to work in a fast-paced environment
  • Ability to handle and resolve recurring problems
  • Ability to speak in front of groups
  • Ability to project voice and be heard in a loud environment
  • Ability to inform rules

Responsibilities include but are not limited to:
  • Maintain constant surveillance of guests in the facility: act immediately and appropriately to secure safety of guest. Ability to react calmly and effectively in an emergency.
  • Pay complete attention to the court at all times and be very interactive with the jumpers. Never turn back to the court.
  • Keep participants under control so as to not endanger others. Maintain safety of ALL guests.
  • Communicate court rules to all participants.
  • Maintain positive relations and rapport with guest, but firm and command respect.
  • Assist with court inspections.
  • Perform various maintenance duties as directed. Help maintain a clean and safe facility.
  • Attend regular scheduled staff meetings and in service training.
  • Presents professional appearance and attitude at all times, and maintains a high standard of customer service.

Party Pro

Who does not LOVE a party? You get paid to throw parties / events. You must SMILE and be great with kids of all ages. Our Party Pro will work with kids and adults to create a fun and engaging experience for event guests through courteous, friendly, and professional assistance while upholding Sky Zone safety regulations. During a typical event, for example, the Host would greet / check in party guest and verify waiver compliance, set up / clean up party room promptly, serve food and beverages, etc. The Party Pro will also be expected to assist with cleaning the facility common areas as needed.
Qualifications:

  • Must be 16 years of age or older
  • Prior work experience is required
  • Ability to provide excellent customer service
  • Availability nights, weekends, and holidays
  • Must be able to interact and communicate clearly and effectively
  • Ability to work in a fast-paced environment
  • Ability to handle and resolve recurring problems
  • Ability to speak in front of groups
  • Ability to project voice and be heard in a loud environment
  • Ability to provide excellent customer service in person and over the phone
  • Ability to handle money
  • Ability to engage in customers (all ages) in conversations

Responsibilities include but are not limited to: 
  • Maintain positive relations and rapport with guests
  • Engage customers (all ages) in conversation
  • Create a fun environment
  • Troubleshoot; appease unhappy customers (all ages) when situation rises
  • Responsible for set up and clean-up of party
  • Greet the party and escort them from the court to the party room
  • Prepare & serve refreshments / food
  • Create a party gift list of presents
  • Custodial duties as requested
  • Other duties as assigned

Sales Associate

Our Sales Associate will provide information, complete sales transactions, and answer phones while always maintaining the highest level of customer service. You are the first person our guests will meet: therefore, your primary goal is to start them off with a WOW experience while completing their sales transaction and introducing them to our park.
Qualifications:
  • Must be 16 years of age or older
  • Prior work experience is required
  • Ability to provide excellent customer service
  • Availability nights, weekends, and holidays
  • Must be able to interact and communicate clearly and effectively
  • Ability to work in a fast-paced environment
  • Ability to handle and resolve recurring problems
  • Ability to speak in front of groups
  • Ability to project voice and be heard in a loud environment
  • Ability to provide excellent customer service in person and over the phone
  • Ability to handle money



Responsibilities include but are not limited to:
  • Greet our guest ENTHUSIASTICALLY
  • Provide complete information to questions
  • Explain the Sky Zone court and patron policies
  • Handle and enforce waiver policies
  • Complete sales transactions: cash handling
  • Handle concessions inventory
  • Enter ALL data in computer system
  • Stock front desk supplies
  • Clean bathrooms and other custodial duties as requested
  • Other duties as assigned

Maintenance

The Maintenance department is one of many important job positions here at Sky Zone.
The primary duty for this position will be to upkeep a clean and well-maintained facility during operational hours. Maintenance team members are responsible for sustaining a good clean work environment for all team members but most importantly our Sky Zone guests.
Qualifications:
  • Must be 18 years old or older
  • Availability, mornings and nights
  • Must complete the task in a timely manner
  • Ability to work in a fast-paced environment
Responsibilities include but are not limited to:
  • Performing and documenting routine inspections as well as maintenance activities
  • Must be able to lift over 100 lbs
  • Maintain constant safety standards for all attractions and trampolines
  • Carry out heavy cleaning and special projects
  • Cleaning, stocking and supplying designated facility areas
  • General maintenance duties
  • Perform various maintenance duties as directed. Help maintain a clean and safe facility.
  • Other duties as assigned.