Court Monitor

The Court Monitor will work directly with guests, providing courteous, friendly, and professional assistance while enforcing Sky Zone safety standards.

Qualifications:
  • Ability to speak in front of groups
  • Ability to project voice and be heard in a loud environment
  • Ability to enforce rules
  • Ability to handle and resolve recurring problems
Responsibilities:
  • Pay attention to the court at all times and be interactive with the participants
  • Advocate guest satisfaction/WoW
  • Advocate risk management (Rules communication)
  • Maintain positive relations and rapport with patrons, but be firm and command respect
  • Have full knowledge of emergency procedures and assist in implementing them
  • Assist with court inspections
  • Perform general maintenance/custodial duties as required
  • Attend regular scheduled Team Member meetings, in-service meeting and training sessions
  • Other duties as assigned

Cashier

The Cashier wil provide information and complete sales transactions while maintaining the highest level of guest service.

Qualifications:
  • Ability to provide excellent guest service in person and over the phone
  • Ability to interact and communicate clearly and effectively
  • Ability to work in a fast-paced environment
  • Ability to handle money
  • Ability to handle and resolve recurring problems
Responsibilities:
  • Greet guests
  • Provide information
  • Explain Sky Zone court policies
  • Enforce Waiver (Participant Agreement) policies
  • Complete sales transactions and handle cash
  • Stock concessions
  • Handle concession orders
  • Enter data into computer system
  • Stock front desk supplies
  • Clean bathrooms and other custodial duties as requested
  • Other duties as assigned