Joliet, IL Change Location To SkyZone.com
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Get Ready to Celebrate In Joliet, IL

Get Ready For The
Best. Party. Ever.

Your elevated party experience is just around the corner.

Preparing for your party day is an easy and seamless experience at Sky Zone! Here's all you need to know before the big day!

Contact our Events Team!

Just booked your party? Get started by watching our party planning video!

Party Planning
Reminders

Find all your to-do's and party-planning reminders right in one place

Send Out Your Invitations

Create a custom digital invitation and download to send to your invitees! Be sure to include the check-in time for your Guests. Digital Invitations can be printed at home or saved as a PDF document to be shared with friends and family as an email attachment. Printed invitations are also included with your party package and available for pick-up at the park!
Create your Digital Invitation

Complete Your Liability Waiver(s)

Make sure that you have completed a waiver for your child or children and remind all guests of the party that jumpers must have a completed waiver by their own parent/legal guardian. Make sure the waivers are completed before your party date to ensure a quick and smooth party check-in.
Fill Out Waiver

Submit your Guest List

Due 5 Days Before Party

Email a list with the first & last name of each jumper you are expecting at your party to skyzonejoliet@skyzone.com so our event team can notify you of who still needs a valid waiver & to speed up your check-in time!
Email Your Guest List

Your Party
Schedule

What to expect from the day you book to your party day schedule

Confirmation Call

A representative from our Event Team will give you a call the week of your event to review final details. This will be your opportunity to add on extra jumpers, more food, and party favors for your guests!

Early Arrival

Party parents, the Guest of Honor, and other Party Guests should arrive 30 minutes prior to jump time to check-in. When you arrive at Sky Zone, head to the Event Check-In desk to meet your party team!

Before Jump Time

When jump time is over, your Party Host will lead the party to the room to celebrate the Guest of Honor and serve pizza, drinks and cake!

Time to Jump!

When it’s time to jump, your Party Host will review safety reminders before leading party Guests to the courts and attractions to play. The Party Host will check-in with you periodically, and will let you know next steps before separating from the group to set-up the party room. Please note you will not have access to your party room during your jump time.

Party Room Time!

When jump time is over, your Party Host will lead the party to the room to celebrate the Guest of Honor and serve pizza, drinks and cake!
Birthday girls eating pizza

Virtual
Tour

Park Specific
Policies

Cancellation

To receive a full refund on your deposit, your party must be canceled at least 14 days (2 weeks) prior to the event date.

Downgrading

If you wish to downgrade your party package, you must call prior to 7 days prior to your event date.

Upgrading

Since upgrading is not guaranteed, we encourage you to book for the larger package initially. Upgrades will be granted on a first come- first serve basis per availability.

Final Balance

The final balance of your party will be collected on the day of your event at the park prior to your jump time. For your security purposes, if using a credit card to pay, you will be asked to present ID.

Dodgeball

Dodgeball is not guaranteed for all parties, unless a private court package is booked (Ultimate Dodgeball Package). Size separation is still enforced on private dodgeball courts.

Age / Size Separation

Jumpers of different age/size groups will be asked to jump in different areas or sections of the court. On dodgeball, if jumpers are in two different size groups, games will be rotated. We cannot guarantee that all Guests in your party will be able to play dodgeball at the same time.

Parents & Spectators

We encourage all ages to join the fun! If you would just like to watch, you will have free admission to the platforms and viewing areas. Parents who choose to watch their younger children on the courts and attractions are only permitted to stand on the pads while wearing our mandatory SkySocks and MUST have a completed waiver on file. You will be given a PADS ONLY/PARENT NO JUMP pass from a team member during your check-in.

Rescheduling

You can reschedule your party by calling your Event Team.

Transactions Using Gift Cards

Gift card transactions can not exceed a total amount of $150. Must provide another form of payment for the remaining balance. 

Birthday
FAQ