Make sure that you have completed a waiver for your child or children and remind all guests of the party that jumpers must have a completed waiver by their own parent/legal guardian. Make sure the waivers are completed before your party date to ensure a quick and smooth party check-in.
What to expect from the day you book to your party day schedule
A representative from our Event Team will give you a call the week of your event to review final details. This will be your opportunity to add on extra jumpers, more food, and party favors for your guests!
Call Center Hours are 10am to 7pm Monday-Saturday (Closed on Mondays during the school year), and 12pm to 7pm on Sunday. If you call during this time and we miss you, please leave a message as we are currently helping another guest and will return your call as soon as possible and before the close of the business day. If calling outside of our operating hours, we will return your call the following day.
We ask that you and your guests arrive at least 30 minutes prior to your event. Sky Zone Kennesaw cannot guarantee accommodation for a late arrival. Please allow sufficient travel time during inclement weather.
Before Jump Time
We hope you have had an incredible experience and the kids are tired! The remaining balance is due at the conclusion of your event!
Conclusion + Checkout
Your balance will be due at the end of the party. We hope that everyone had a great time!!
You will have up until 7 days before your party to cancel your event. Once you are within the 7 day period, you will forfeit your deposit.
Yes, SkySocks are required for all jumpers and are included with the price of your party package.
Yes, all of our party rooms are wheelchair/stroller accessible.
Typically, you will not have access to your private party room until about 10 minutes before your jump time ends.