Court Monitor at Skyzone Laveen

Our Court Monitors will work directly with guests to provide courteous, friendly and professional assistance/education while enforcing Sky Zone safety regulations.

SKY ZONE - Court Monitor
Laveen, AZ
Description
If you love staying active and are usually smiling, come be part of our family! At Sky Zone Laveen you’re not just an employee, you’re a leader and part of our family, facilitating fun for our guests and enjoying yourself along the way.

Our Court Monitors will work directly with guests to provide courteous, friendly and professional assistance/education while enforcing Sky Zone safety regulations. You are the primary person responsible for the safety of everyone at Sky Zone and ensuring it is cleaned and well maintained. Maturity and a SMILE is a MUST!

Responsibilities include but are to limited to:
  • Maintain constant surveillance of guests in the facility: act immediately and appropriately to secure safety of guest. Ability to react calmly and effectively in an emergency.
  • Pay complete attention to the court at all times and be very interactive with the jumpers. Never turn your back to the court.
  • Keep participants under control so as to not endanger others. Maintain safety of ALL guests.
  • Communicate court rules to all participants.
  • Maintain positive relations and rapport with guest, but firm and command respect.
  • Assist with court inspections. 
  • Perform various maintenance duties as directed. Help maintain a clean and safe facility.
  • Attend regular scheduled staff meetings and in service training.
  • Presents professional appliance and attitude at all times, and maintains a high standard of customer service.
  • Other duties as assigned
Requirements
Qualifications:
  • Must be 16 years of age or older
  • Provide excellent customer service
  • Availability nights, weekends and holidays
  • Must be able to interact and communicate clearly and effectively 
  • Ability to work in a fast paced environment
  • Ability to handle and resolve recurring problems
  • Ability to speak in front of groups
  • Ability to inform rules
  • Ability to project voice and be heard in a loud environment

Sales Associate at Skyzone Laveen

The Sales Associate will provide information, complete sales transactions, and answer phones while maintaining the highest level of customer service.

SKY ZONE - Sales Associate
Laveen, AZ
Description
If you love staying active and are usually smiling, come be part of our team! At Sky Zone Laveen you’re not just an employee, you’re a leader and part of our family, facilitating fun for our guests and enjoying yourself along the way. The Sales Associate will provide information, complete sales transactions, and answer phones while maintaining the highest level of customer service. You are the first person our guests will meet: therefore, your primary goal is to start them off with a WOW experience while completing their sales transaction and introducing them to our park.

One of the most important roles that you have as a Sky Zone Sales Associate is pitching our offerings, increasing our dollar per transaction and most importantly closing sales. These sales consist of monthly memberships, ongoing promotions, seasonal offerings, flash sales, our many programs, etc. We are looking for sellers, not just a cashier to ring out a transaction.

Responsibilities:
  • Greet our guests ENTHUSIASTICALLY 
  • Provide complete information to questions
  • Explain the Sky Zone court and patron policies
  • Handle and enforce waiver policies
  • Complete sales transactions: cash handling 
  • Handle concessions inventory
  • Enter ALL data in computer system
  • Stock front desk supplies
  • Clean bathrooms and other custodial duties as requested
  • Other duties as assigned
Requirements
Qualifications:
  • Must be 16 years of age or older
  • Have a positive and upbeat attitude
  • Provide excellent customer service in person and over the phone 
  • Interact snd communicate clearly and effectively 
  • Ability to work in a fast paced environment
  • Ability to handle money
  • Ability to handle and resolve recurring problems

Party Professional at Skyzone Laveen

Party Pro would greet/check in party guest and verify waiver compliance, set up/clean up party room promptly, serve food and beverages, etc.

SKY ZONE - Party Pro
Phoenix, AZ
Description
If you love working with kids and parents come be part of our team! At Sky Zone Laveen you’re not just an employee, you’re a leader and part of our family, facilitating fun for our guests and enjoying yourself along the way. During a typical event, for example, the Party Pro would greet/check in party guest and verify waiver compliance, set up/clean up party room promptly, serve food and beverages, etc. The party pro will be expected to assist with cleaning the facility common areas as needed.

Who doesn't LOVE a party? You get paid to throw parties/events. Our event host will work with kids and adults to create a fun and engaging experience for event guests through courteous, friendly and professional assistance while upholding Sky Zone safety regulations.

Responsibilities:
  • Maintain positive relations and rapport with guests
  • Create a FUN environment
  • Troubleshoot: appease unhappy customers (all ages) when situation rises
  • Responsible for set up and clean up of party
  • Greet the party and escort them from the court to party room
  • Prepare/serve refreshments
  • Create a party gift list of presents
  • Find ways to ensure Sky Zone is the premier event host in Laveen
  • Custodial duties as requested
  • Other duties as assigned
Requirements
Qualifications:
  • Must be 16 years of age or older
  • Provide excellent customer service
  • Must be able to interact and communicate well with children, parents and staff members
  • Ability to project voice and be heard in a loud environment
  • Ability to enforce the rules
  • Ability to handle large groups of children
  • Ability to engage in customers (all ages) in conversations