GET READY TO CELEBRATE
Your elevated party experience is just around the corner. Preparing for your party day is an easy and seamless experience at Sky Zone! Here’s all you need to know before the big day!
Party Planning Reminders
Send Out Your Invitations
Create a custom digital invitation and download to send to your invitees! Be sure to include the check-in time for your Guests. Digital Invitations can be printed at home or saved as a PDF document to be shared with friends and family as an email attachment.
Complete Your Liability Waiver(s)
Make sure the waivers are completed before your party date to ensure a quick and smooth party check-in. Remind all guests of the party that jumpers must have a completed waiver by their own parent/legal guardian.
Your Party Schedule
Confirmation Call
A representative from our Event Team will give you a call the day before your event to review final details. This will be your opportunity to add on extra jumpers and more food for your guests!
Early Arrival
Party parents, the Guest of Honor, and other Party Guests should arrive 30 minutes prior to jump time to check-in. When you arrive at Sky Zone, head to the Event Check-In desk to meet your party team!
Time to Jump!
You and your party guests get an all access pass to our state-of-the-art facility! All the attractions are included in the jump time, so no one misses out on the fun!
Party Room Time!
When jump time is over, your party will head to the room to celebrate the Guest of Honor and your party host will serve pizza, drinks and cake!
FAQs
The last thing we want to do is leave you hanging. So we’re here to answer all your questions. And if you’re not finding what you need here, feel free to give us a call at 859.629.4455
Who should I include as a Birthday jumper?
Anyone who wants to jump and have access to the park. If anyone just wants to observe the fun or join you in the party room, they don’t need to be a paid jumper.
Can I add jumpers after I book the party?
Yes. Contact your event coordinator 48 hours prior to the party to add jumpers.
Is the birthday child included in the count?
Yes. Please tell us how many jumpers you anticipate including the birthday jumper.
How old do I have to be to have my birthday at Sky Zone?
All ages are welcome.
When should everyone arrive for the party?
All your guests will need to arrive 30 minutes prior to your party start time. This allows time for the entire group to get through check-in, verifying waivers and storing any personal items.
What does the party host do?
The party host ensures your room is set up with plates, cups, napkins and utensils. They assist with the cake and decoration set-up, serve food and beverages during the time in the party room, and clean-up after.
Who needs waivers and how do we sign?
All jumpers need a signed waiver. Waivers can be completed online before your party by clicking here.
Is a deposit required to make a birthday reservation?
A deposit is required at the time of booking, online or over the phone with our Event Coordinator. The deposit is 35% of the total party cost and is applied to the total amount.
What is your cancellation policy?
You will receive a full refund as long as you cancel at least 7 days priors to your booking date. Within 7 days we can reschedule but we can’t refund.
