Find all your to-do's and party-planning reminders right in one place
Complete your liability waiver(s)
Make sure that you have completed a waiver for your child or children and remind all guests of the party that jumpers must have a completed waiver by their own parent/legal guardian. Make sure the waivers are completed before your party date to ensure a quick and smooth party check-in.
What to expect from the day you book to your party day schedule
A representative from our Event Team will give you a call the week of your event to review final details. This will be your opportunity to add on extra jumpers, more food, and party favors for your guests!
Party parents, the Guest of Honor, and other Party Guests should arrive 30min prior to jump time to check-in. When you arrive at Sky Zone, head to the Event Check-In desk to meet your party team!
Before Jump Time
When it’s time to jump, your Party Host will review safety reminders before leading party Guests to the courts and attractions to play. While your party is jumping, your host will set up your room and prep your pizzas! Please note you will not have access to your party room during your jump time.
Ice Cream Cake
To receive a full refund on your deposit, your party must be canceled 24 hours prior to the event date. Your deposit is not refundable if you cancel the day of the party. You are able to reschedule one time without losing your deposit.
When you booked your party you already paid half of the balance. (Unless you booked the week of the party, in which case we require you to pay the full balance at booking). When your party has ended you will check out with a manager or event assistant at the party desk. If you have any questions or concerns about your remaining balance, please let us know at this time.
Jumpers of different age/size groups will be asked to jump in different areas or sections of the court. On dodgeball, if jumpers are in two different size groups, games will be rotated. We cannot guarantee that all Guests in your party will be able to play dodgeball at the same time.