Pensacola, FL Change Location To SkyZone.com
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Get Ready to Celebrate In Pensacola, FL

Get Ready For The
Best. Party. Ever.

Your elevated party experience is just around the corner.

Preparing for your party day is an easy and seamless experience at Sky Zone! Here's all you need to know before the big day!

Just booked your party? Get started by watching our party planning video!

Party Planning
Reminders

Find all your to-do's and party-planning reminders right in one place

Send Out Your Invitations

Create a custom digital invitation and download to send to your invitees! Be sure to include the check-in time for your Guests. Digital Invitations can be printed at home or saved as a PDF document to be shared with friends and family as an email attachment.

Printed invitations are also included with your party package and available for pick-up at the park!
Create Your Digital Invitation

Complete your Liability Waiver(s)

Make sure that you have completed a waiver for your child or children and remind all guests of the party that jumpers must have a completed waiver by their own parent/legal guardian. Make sure the waivers are completed before your party date to ensure a quick and smooth party check-in.
Fill Out Waiver

Submit your Guest List

Due 4 Days Before Party

Email a list with the first & last name of each jumper you are expecting at your party to pensacola@skyzone.com so our event team can notify you of who still needs a valid waiver & to speed up your check-in time!
Email Your Guest List

Your Party
Schedule

What to expect from the day you book to your party day schedule

Confirmation Call

A representative from our Event Team will give you a call the week of your event to review final details. This will be your opportunity to add on extra jumpers, more food, and party favors for your guests!

Early Arrival

Party parents, the Guest of Honor, and other Party Guests should arrive 15-20 prior to jump time to check-in. When you arrive at Sky Zone, head to the Event Check-In desk to meet your party team!

Before Jump Time

When jump time is over, your Party Host will lead the party to the room to celebrate the Guest of Honor and serve pizza, drinks and cake!

Time to Jump!

When it’s time to jump, your Party Host will review safety reminders before leading party Guests to the courts and attractions to play. The Party Host will remain with the party Guests during half of the jump time. He/She will check-in with you periodically, and will let you next steps before separating from the group to set-up the party room. Please note you will not have access to your party room during your jump time.

Party Room Time!

When jump time is over, your Party Host will lead the party to the room to celebrate the Guest of Honor and serve pizza, drinks and cake!
Girls celebrating birthday with pizza

Park Specific
Policies

Cancellation

To receive a full refund on your deposit, your party must be canceled at least 8 days prior to the event date.

Downgrading

If you wish to downgrade your party package, you must call prior to 2 days prior to your event date.

Upgrading

Party Room 1 - Seats up to 12 Jumpers only - Space for 10 non-Jumpers (does not guarantee seating)

Party Room 2 - Seats up to 43 Jumpers only - Space for 25 non-Jumpers (does not guarantee seating)

Party Room 3 - Seats up to 40 Jumpers only - Space for 15 non-Jumpers (does not guarantee seating)

Party Room 4 - Seats up to 32 Jumpers only - Space for 15 non-Jumpers (does not guarantee seating)

Final Balance

The final balance of your party will be collected on the day of your event at the park. For your security purposes, if using a credit card to pay, you will be asking to present ID.

Dodgeball

Dodgeball is not guaranteed for all parties, unless a private court package is booked (Ultimate Air Package). Size separation is still enforced on private dodgeball courts.

Age / Size Seperation

Jumpers of different age/size groups will be asked to jump in different areas or sections of the court. On dodgeball, if jumpers are in two different size groups, games will be rotated. We cannot guarantee that all Guests in your party will be able to play dodgeball at the same time.

Additional Jumpers

We are not guaranteed to have the capacity to add on extra jumpers to your party. If you need to reserve for any additional jumpers, we must be notified at least 24 hours prior to your event.

Additional Pizzas

Due to kitchen volume, additional pizzas need to be added on 2 days prior to your event date to guarantee they will be available at your room time.

Outside Food/Drinks

Our park does not allow any outside food or drinks in our facility, aside from a cake or other dessert item (cupcakes, ice cream, etc) that you are responsible for bringing. There is a fridge/freezer for you to store your dessert while you are jumping! 

If you prefer to bring in your own outside food or drinks, we require a $50 fee for the basic party package.

Parents & Spectators

We encourage all ages to join the fun! If you would just like to watch, you will have free admission to the platforms and viewing areas. Parents who choose to watch their younger children on the courts and attractions are only permitted to stand on the pads while wearing our mandatory SkySocks and MUST have a completed waiver on file. You will be given an observer WRISTBAND from a team member during your check-in.

Late Arrivals

Should you or your guests arrive late, we will not be able to grant additional jump time or party room time.

Early Arrivals

Our team members will be ready to assist you at your designated check-in time (20 minutes prior to jump time), early arrivals are not guaranteed immediate assistance due to the scheduling of prior parties.

Casts

Jumpers with casts, splints, or sharp/hard objects will not be allowed to enter the playing field for the safety of all jumpers.

Rescheduling

You can reschedule your party by calling your Event Team. However, if you reschedule withing 7 days of the event date there will be an additional $50 rescheduling fee.

Room Capacity

Party Room 1 - Seats up to 12 Jumpers only - Space for 10 non-Jumpers (does not guarantee seating)

Party Room 2 - Seats up to 43 Jumpers only - Space for 25 non-Jumpers (does not guarantee seating)

Party Room 3 - Seats up to 40 Jumpers only - Space for 15 non-Jumpers (does not guarantee seating)

Party Room 4 - Seats up to 32 Jumpers only - Space for 15 non-Jumpers (does not guarantee seating)

Birthday
FAQ

  • Yes, your deposit is refundable up to 7 days prior to your event date. If you cancel within the 7 day window, your deposit will then become non-refundable.
  • The final balance will be collected the day of your event at your party check-in.
  • We will provide all supplies needed for the party, besides the dessert! Supplies include plates, napkins, cups, cake knives, lighters.
  • Yes! We encourage parties to add on additional jump time to enjoy our activities even more! An extra 30 minutes of activity time will be $5/person and an extra 60 minutes is $9/person. Additional jump time would be added to the front end of your party, which would make for an earlier party check-in time. Party room time would still be reserved for after jump time is complete.
  • Yes! You are welcome to bring in your own goodie bags, but keep in mind that we can handle the party favors for you if you add on one of our levels of Sky Zone themed bags!
  • All jumpers and spectators are required to have a liability waiver filled out.
  • Due to kitchen volume, to guarantee additional pizzas or food you must call at least 2 days in advance to add on. Feel free to request additional food at your check-in, but unfortunately they won’t be guaranteed.
  • You can come by our park any time we are open to pick up hard copy invitations with envelopes or you can create your own digital invitation (see link above).
  • Yes, the birthday child will be one of the jumpers in your head count!
  • Your party is over after your room time. Guests can purchase additional jump time after the room time on a first come, first serve basis with the cashiers.
  • Dodgeball will not be guaranteed for your participants. Availability will be based on private bookings, and age/size separation.
  • No, your room time will be scheduled for the hour after your jump time only.
  • Yes, all the parties are on one floor.
  • Yes, SkySocks are the required footwear for all jumpers and are included with the price of your party package.
  • Our priority is making sure the pizza, soda, and dessert is served during your party room time. Most parties prefer to take their gifts home to open, but if opening the gifts during your room time is a priority, please communicate this with the Event Team at the park.
  • For the safety of all jumpers, age/size separation will be strictly enforced on our Freestyle Court and Dodgeball Courts.
  • Gratuity is optional, but greatly appreciated!
  • Yes, as long as it can be set up and cleaned up within 10 minutes. If you want anything to hang on the walls, we require that you bring wall putty (no tape or tacks allowed). We do not allow confetti, glitter, or piñatas.