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Get Ready to Celebrate In Philadelphia, PA

Get Ready For The
Best. Party. Ever.

Your elevated party experience is just around the corner.

Preparing for your party day is an easy and seamless experience at Sky Zone! Here's all you need to know before the big day!

Just booked your party? Get started by watching our party planning video!

Party Planning
Reminders

Find all your to-do's and party-planning reminders right in one place

Send out your invitations

Create a custom digital invitation and download to send to your invitees! Be sure to include the check-in time for your Guests. Digital Invitations can be printed at home or saved as a PDF document to be shared with friends and family as an email attachment. Printed invitations are available for pick-up at the park for $5 per set of ten invitations.

Complete your Liability Waiver(s)

Make sure that you have completed a waiver for your child or children and remind all guests of the party that jumpers must have a completed waiver by their own parent/legal guardian. Make sure the waivers are completed before your party date to ensure a quick and smooth party check-in.
Fill Put Waiver

Submit your Guest List

Due 7 Days Before Party

Email a list with the first & last name of each jumper you are expecting at your party to eventconfirmationph@ptparks.com so our event team can notify you of who still needs a valid waiver & to speed up your check-in time!

Your Party
Schedule

What to expect from the day you book to your party day schedule

Confirmation Call

A representative from our Event Team will give you a call the week of your event to review final details. This will be your opportunity to add on extra jumpers, more food, and party favors for your guests!

Early Arrival

Party parents, the Guest of Honor, and other Party Guests should arrive 30 minutes prior to jump time to check-in. When you arrive at Sky Zone, head to the Event Check-In desk to meet your party team!

Before Jump Time

Guests will receive SkySocks and jump stickers to put on and will hang out at the bleacher area while they wait for jump time to start. Party parent will pay the balance of the event (if there is any) at the time of check in.

Time to Jump!

When it’s time to jump, your Party Host will review safety reminders before leading party Guests to the courts and attractions to play. The Party Host will remain with the party Guests during jump time. He/She will check-in with you periodically, and will let you know next steps before separating from the group to set-up the party room. Please note you will not have access to your party room during your jump time.

Party Room Time!

When jump time is over, your Party Host will lead the party to the room for 60 minutes to celebrate the Guest of Honor and serve pizza, drinks and dessert!
Girls celebrating birthday with pizza

Virtual
Tour

Park Specific
Policies

Cancellation

To receive a full refund on your deposit, your party must be canceled at least 14 days prior to the event date.

Downgrading

If you wish to downgrade your party package, you must call prior to 2 days prior to your event date. You are required to pay for the minimum number of jumpers for the package you pick.

Upgrading

Since upgrading is not guaranteed, we encourage you to book for the larger package initially. Upgrades will be granted on a first come- first serve basis per availability.

Final Balance

The final balance of your party will be collected on the day of your event at the park. For your security purposes, if using a credit card to pay, you will be asked to present a photo ID that matches the name on the credit cards.

Dodgeball

Dodgeball is not guaranteed for all parties, unless a private court package is booked (Ultimate Jumper Package). Size separation is still enforced on private dodgeball courts.

Age / Size Separation

Guests are separated by age/size on the courts. Jumpers of similar age and sizes will be jumping together on Main and Dodgeball Courts.

Additional Jumpers

We are not guaranteed to have the capacity to add on extra jumpers to your party. If you need to reserve for any additional jumpers, we must be notified at least 2 days prior to your event.

Parents & Spectators

We encourage all ages to join the fun! If you would just like to watch, you will have free admission to the platforms and viewing areas. Parents who choose to watch their younger children on the courts and attractions are only permitted to stand on the platform and MUST have a valid waiver on file. You will be given a wrist band to indicate you are not jumping and have a valid waiver on file.

Late Arrivals

Should you or your guests arrive late, we will not be able to grant additional jump time or party room time.

Early Arrivals

Our team members will be ready to assist you at your designated check-in time (20 minutes prior to jump time), early arrivals are not guaranteed immediate assistance due to the scheduling of prior parties.

Casts

Jumpers with casts, splints, or sharp/hard objects are not permitted to jump or use attractions.

Rescheduling

You can reschedule your party by calling your Event Team. You are permitted to reschedule one time for free and the second time there will be a $50 fee and that must be paid at the time of rescheduling.

Birthday
FAQ

  • Yes, your deposit is refundable up to 14 days prior to your event date. If you cancel within the 14 day window, your deposit will then become non-refundable. Within the 14 day window, your deposit can be placed on a Sky Zone Philadelphia gift card.
  • The final balance will be collected the day of your event at the time of check-in. Sky Zone Philadelphia does not keep credit cards on file so the credit card with valid photo id will need to be presented for payment.
  • Our park does not allow any outside food or drinks in our facility besides the dessert that you are responsible for bringing. We have many additional food options including hoagie/wrap trays, chip baskets, chicken nuggets, french fries, ice cream, and more! Additional catering items require 48 hours notice.
  • We will provide all supplies needed for the party, besides the dessert! Supplies include plates, napkins, cups, cake knives, lighters.
  • Yes! You are welcome to bring in your own goodie bags, but keep in mind that we can handle the party favors for you if you add on one of our Sky Zone favors, starting at only $2 per guest!
  • All jumpers and guests who wish to be on the court platforms are required to have a liability waiver filled out. Spectators that are not participating will not be required to have a completed liability waiver. Please note: If your party is during our GLOW session, ALL guests are required to have a liability waiver completed (jumpers and spectators).
  • Pizza, french fries, chicken nuggets, and ice cream may be added on at the time of check-in. All other food requires requires 48 hours notice.
  • You can come by our park any time we are open to pick up hard copy invitations (for $5 per set of ten) or you can create your own digital invitation (see link above).
  • Your party is over after your room time. Guests can purchase additional jump time after the room time on a first come, first serve basis with the cashiers.
  • Unless you have reserved an Ultimate Jumper Package, dodgeball will not be guaranteed for your participants. Availability will be based on private bookings, and age/size separation.
  • No, your room will only be available for 60 minutes after your jump time ends.
  • The downstairs party room has wheelchair and stroller access. The upstairs party room are accessible by stairway only. Please let us know at the time of booking if you need a first floor room. Rooms cannot be changed after booking.
  • Yes, SkySocks are the required footwear for all jumpers and are included with the price of your party package.
  • Our priority is serving all of the guests food and wishing the birthday child a happy birthday. For this reason presents are collected during the check-in process and given to the birthday guest after the party is over.
  • For the safety of all jumpers, age/size separation will be strictly enforced on our Freestyle Court and Dodgeball Courts. The park does have areas where jumpers or all ages can participate together.
  • Gratuity is optional, but greatly appreciated!
  • Yes, as long as it can be set up and cleaned up within 10 minutes. Northing can be taped on the walls. We do not allow confetti, glitter, or piñatas.