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About Hero
Phoenix, AZ

Join Our Team

If you love to stay active and are usually smiling, come work with us! At Sky Zone you’re not just an employee, but an essential team member, facilitating fun for our guests and enjoying yourself along the way.

About Hero
Why Work at Sky Zone

WHY WORK AT SKY ZONE?

TEAM MEMBER OPPORTUNITIES AT SKY ZONE PHOENIX

Sky Zone Phoenix has part-time opportunities inside our indoor trampoline park (aka a huge palace of trampoline FUN for all ages, shapes and abilities). Because our business is all about FUN, we want our team members to be all about FUN! If you think you live and breathe FUN, and want to work inside of a business that is pure FUN, we would like to talk to you.

Contact your your park for more information using the link below!

Careers

OPERATIONS MANAGER

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Sky Zone – Who are we? Sky Zone is the world’s first indoor trampoline park. We’re the inventors of fun fitness and the makers of trampolines as far as the eye can see. We’re the people that create moments that matter and experiences that last.  A place where children, teens, and even parents can shake up the norm and play! 

What is a Operation’s Manager? 

  • An individual that is willing to take responsibility and stay until the “job is done”. 

Team Members & Customer Service 

  • Be a hands-on leader and role model able to support the team by executing any park position as needed. 
  • Develop Park Managers and Team Leads.  
  • Create a positive park culture by recognizing accomplishments and learning what motivates team members so we can be successful together. 
  • Own and oversee all phases of employment including hiring, training, and each employee’s potential for growth as well as discipline and termination of team members as necessary. 
  • Manage and create employee schedule based on park needs and scheduled events. 
  • Be an effective park liaison through consistent communication across all departments. 
  • Provide memorable moments for our customers by being proactive, responsive, and engaged in their experience while they’re at the park. 
  • The Operation’s Manager will be responsible for handling all customer service issues in a professional manner as well as completing all necessary follow up and required documentation. 

 Revenue & Expense Management 

  • Drive the achievement of park revenue goals in the areas of membership sales, birthday parties, and special events. 
  • Work collaboratively with the marketing team to develop and/or coordinate park promotions and marketing strategies. 
  • Develop Sales Associates to execute a successful sales process and learn effective sales strategies. 
  • Ensure Sales Associates, Party Hosts, Team Leads and Managers understand their key performance goals. 

 

 

Facility Compliance & Safety 

  • Oversee and evaluate the efficiency and effectiveness of each department, implement processes accordingly. 
  • Ensure all team members are properly trained in appropriate safety precautions, responses, and reporting as well as adhering to all company safety requirements. 
  • Check and monitor park attractions and equipment daily to ensure everything is safe and fully operational. Complete related work orders, maintenance reports, or additional required documentation and close any attractions if necessary. 
  • Complete inventory reports for facilities, parties, food & beverage, and vending. 

This is a great opportunity for someone who . . . 

  • Is 20 years of age or older. 
  • Has completed their high school diploma or equivalent education. 
  • Minimum of 1 year of overall management experience. 
  • Experience in a high customer volume recreation, fitness, retail, restaurant, hospitality, or related environment. 
  • Is able to stand for long periods of time and lift a minimum of 20 pounds. 
  • Possesses basic proficiency in technology such as Microsoft Office Suite and Point of Sale (POS) systems. 
  • Is available to work nights, weekends, and holidays as needed. 
  • Is results-driven, reliable, detail-oriented, and organized 

Job Type: Full-time 

Salary: $42,767.00 – $50,076.00 per year 

Benefits: 

  • Health insurance 
  • Dental insurance 
  • Vision insurance 
  • Employee Discount 

Schedule: 

  • 8 hour shift 
  • Holidays 
  • Days, Evenings and Weekends  

Supplemental pay types: 

  • Quarterly Bonus pay opportunity 

Manager on Duty

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Who is a Manager on Duty? 

An individual who creates moments that matter through the unlimited Power of Play

Do you…..   

  • Have a passion for people?  
  • Enjoy connecting, creating, and fostering positive experiences and relationships? 
  • Love to work in a fast paced and fun environment? 
  • Strive to create moments that matter? 

 

Responsibilities and Roles: 

  • Create, manage and foster guest and employee relationships  
  • Ability to provide superior customer service 
  • Advocate for guest and employee safety and satisfaction 
  • Opening and closing park 
  • Managing tills and preparing deposits 
  • Ensuring cleanliness standards are maintained and executed 
  • Providing support to Operations Manager 
  • Training new employees along with ongoing coaching and support of staff 

This is a great opportunity for someone who . . . 

  • Has earned their high school diploma or equivalent education 
  • Management and/or sales experience a plus but not required. We are willing to train the right person. 
  • Is able to stand for long periods of time and lift a minimum of 20 pounds. 
  • Possesses basic knowledge and willingness to learn technology such as Microsoft and point of sale (POS) systems. 
  • Is available to work nights, weekends, and holidays 

TEAM MEMBER

Apply

Be a fun and friendly face on the Sky Zone courts to assist our guests in having a fun and safe time on all the playing courts. Engage the customer and connect with them to make a memorable experience! Enforce the rules set forth to protect the jumpers as safety is our #1 concern! Encourage the guests in a way that creates a fun, healthy visit at Sky Zone! Always go out of your way to deliver that WoW experience to any of our guests.

JOIN OUR TEAM TODAY!

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