Court Monitor

Master of Safety and Fun!

Manage Guest Experience on Playing Courts ensuring their safety while delivering WOW

Be a fun and friendly face on the Sky Zone courts to assist our guests in having a fun and safe time on all the playing courts. Engage the customer and connect with them to make a memorable experience! Enforce the rules set forth to protect the jumpers as safety is our #1 concern! Encourage the guests in a way that creates a fun, healthy visit at Sky Zone! Always go out of your way to deliver that WoW experience to any of our guests.

Greeter

Tone Setter!

The greeter will create an awesome first impression and set the tone for a fun experience from the time guests walk in the doors.

The basic expectations of the Greeter are to:
  • Welcome Guests to the park; address repeat Guests by name when possible
  • Identify if this is their first visit
  • Communicate any current promotions or new programs and make it a relevant guest experience (ie. if they have young children, discuss toddler time)
  • Answer any questions the Guests might have; say thank you and lead them to the waiver station or cashiers stand

Check-In Host

Fun Starter!

Maintain a positive Guest Experience as it relates to the check-in process, sales initiatives, park and program information and overall initial experience at Sky Zone.

The basic expectations of the Check-In Host are to:

  • Be knowledgeable and up-to-date on current promotions, program features and benefits in order to communicate them to guests.
  • Develop a positive rapport with guests and team members to ensure a culture of fun.
  • Ensure cleanliness is maintained on and around courts/activity areas, storage areas, restrooms, and guest circulation/ rest areas.

Communication Center Agent

Do you have outstanding guest service skills, and interest in learning more about advertising & marketing? Then we may have the position for you! We are looking for self-motivated, detail oriented individuals to assist guests over the phone using competent and positive verbal communication skills. Candidates must be able to perform in a fast, friendly and fun work environment with knowledge of basic level computer and typing skills, & some experience with Microsoft Office. Strong internet navigation skills recommended.

Management

Full Time

Do you work well in teams? Have great time management? We need someone who can work in a fast, fun and active environment. This individual would be responsible for all team members and the overall success of park operations. Duties include opening and closing the park, scheduling, overseeing park operations, mentorship, communications & more.