Court Monitor

The Court Monitor will work directly with Guests, providing courteous, friendly, and professional assistance while enforcing Sky Zone safety standards.

• Ability to speak in front of groups 
• Ability to project voice and be heard in a loud environment 
• Ability to enforce rules 
• Ability to handle and resolve recurring problems 
• Pay attention to the court at all times and be interactive with the participants. 
• Advocate Guest satisfaction/WoW! 
• Advocate risk management (Guest Rules communication) 
• Maintain positive relations and rapport with patrons, but be firm and command respect 
• Have full knowledge of emergency procedures and assist in implementing them 
• Assist with court inspections 
• Perform general maintenance/custodial duties as requested 
• Attend regularly scheduled Team Members meetings and in-service meetings and training sessions
 • Other duties as assigned 

Sales Associate

The Sales Associate will provide information and complete sales transactions

• Ability to provide excellent Guest service in person
• Ability to interact and communicate clearly and effectively
• Ability to work in a fast-paced environment
• Ability to handle money
• Ability to handle and resolve recurring problems

• Greet the Guests
• Provide information
• Explain Sky Zone court policies
• Enforce Waiver (Participant Agreement) policies
• Complete sales transactions and handle cash
• Handle concessions orders
• Stock concessions inventory
• Enter data into computer system
• Stock front desk supplies
• Clean bathrooms and other custodial duties as requested
• Other duties as assigned

Event Host

The Event Host will help create a Fun and engaging experience for Guests through courteous, friendly, and professional assistance. Emphasis on in-room party activities.

• Ability to provide excellent Guest service
• Must be able to interact and communicate well with children, parents, and Team Members
• Organized and detail-oriented
• Ability to communicate rules
• Ability to troubleshoot and work in a fast-paced environment 

• Perform all functions of event Team Members
• Advocate Guest satisfaction/WoW!
• Advocate risk management (Guest Rules communication)
• Greet event participants
• Escort event participants from the party room to the court