Make sure that you have completed a waiver for your child or children and remind all guest of the party that they must have a completed wavier by their own parent/Legal Guardian if under the age of 18. Make sure the waivers are completed before your party date to ensure a quick and smooth party check-in.
What to expect from the day you book to your party day schedule
A representative from our event team will give you a call the week of your event to review final details. this will be your opportunity to add on extra jumpers,more food and our amazing party favors for your guests.
Your arrival time will start 30 minutes prior to your jump time
for example if your jump time is 12 PM -1 PM in this instate you would not wanna arrive before 11:30 as another party will be checking in.
We do allow Fruit or Vegetable Platters
No outside food or drinks
No decorations that have to stick to the walls
To Receive a full refund on your deposit. your party must be canceled at least 7 days prior to the event date. Should you cancel 6 day or less in advance, you will forfeit you deposit. you may reschedule your event within 30 days, However a $25 re-booking fee will apply.
We will separate all jumpers by age/size, This includes private courts . We do this for the safety of all of our guest. This is also to be able to deliverer the best guest experience.
Yes, Our Yellow Party room downstairs is wheelchair accessible. Please let us know if you need a handicap accessible party room when booking your party. Strollers can be carried up by one of our team members
Yes, Sky socks are the required footwear for all jumpers and are included with the price of your party package.
You will be able to enter the private party room no more then 30 minutes Prior to your scheduled party room time.
Yes, The Guest of Honor counts towards either the 10 or 20 jumpers in the Birthday Party Packages.
Decorations are NOT provided by Sky Zone Queensbury, however we do provide plates, napkins, cups and utensils with cool sky zone theme! If you have decorations you are allowed to bring them and can set up your room when the room is available- we will do our best to have a party pro available to assist you with decorations!