Get Ready For The
Best. Party. Ever.

Your elevated party experience is just around the corner.

Preparing for your party day is an easy and seamless experience at Sky Zone! Here's all you need to know before the big day!

Contact Us

Just booked your party? Get started by watching our party planning video!

Party Planning

Find all your to-do's and party-planning reminders right in one place

Read the Confirmation Email Carefully

Be sure to read the email for all the details and important information. Also, feel free to give us a call during office hours to ask questions if needed.

Send Invitations

Create a custom digital invitation and download to send to your invitees! Be sure to include the check-in time for your Guests. Digital Invitations can be printed at home or saved as a PDF document to be shared with friends and family as an email attachment. Printed invitations are also included with your party package and available for pick-up at the park!
Create Evite

Complete Liability Waiver(s)

Make sure that you have completed a waiver for your child or children and remind all guests of the party that jumpers must have a completed waiver by their own parent/legal guardian. Make sure the waivers are completed before your party date to ensure a quick and smooth party check-in.
Fill out waiver

Send Your Guest List

Due 2 Days Before Party

Remember to send your guest list with your party's full names and birthdays to our Events Department. This will make the check-in process easier and provide you with the best party ever!

Your Party

What to expect from the day you book to your party day schedule

Confirmation Call

A representative from our Events Department will give you a call the week of your event to review final details. This will be your opportunity to add on extra jumpers and more food for your guests!

Early Arrival

Party parents, the Guest of Honor, and other Party Guests should arrive 30 minutes prior to jump time to check-in. When you arrive at Sky Zone, head to the Event Check-In desk to meet your party team!

Before Jump Time

Guests will receive Sky Socks and Jump Stickers to put on while they wait for their jump time to start.

Time to Jump!

When it’s time to jump, your Party Host will review safety reminders before leading the party to the courts. The Party Host will remain with the party during jump time. He/She will check-in with you periodically, and will let you know next steps before separating from the group to set-up the party room. Please note you will not have access to your party room during the first hour of your jump time.

Party Room Time!

During your second hour of jump time, your Party Host will lead the party to the room to celebrate the Guest of Honor and serve pizza, drinks and cake!
Girl high-fiving skyzone employee at birthday party

What to


  • Balloons
  • Table cloths
  • Themed party ware
  • Decorations (taped only)

Don't Bring

  • Ice cream
  • Confetti / silly string
  • Sparkling candles
  • Noise-makers

Park Specific


We get it, life happens! Don’t Stress. Party deposits are refundable within the first 72 hours of booking. Plus we offer flexible cancellation and reschedule policies. We just want to see you in the park for your next big event!


If you wish to downgrade your party package, you must call 2 days prior to the date of your event. If you have less than the expected number of guests for your party, family and/or friends can fill in any additional spots. Otherwise, you will be credited for your next visit with us.


Since upgrading is not guaranteed, we encourage you to book for the larger package. Upgrades will be granted on a first come - first serve basis per availability. Upgrades cannot guarantee an upgrade to the party room/area and can possibly change your appointed time.

Age / Size Separation

Jumpers of different age/size groups will be asked to jump in different areas or sections of the court. On dodgeball, if jumpers are in two different size groups, games will be rotated. We cannot guarantee that all Guests in your party will be able to play dodgeball at the same time.

Late Arrivals

Should you or your guests arrive late, we will not be able to grant additional jump time or party room time.

Cleaning Fee

Should you or your guests bring restricted items or leave an excessive mess, you will be charged a $50 cleaning fee.


  • We are now offering an outside food option as an add-on! Ask a Sales Associate for more information.
  • Yes, the birthday child is counted as one of the jumpers for the event. Party Packages include an additional jumper to account for the birthday celebrant. For example, the Elite Party Package includes 10 guests + the birthday child (11 total jumpers.
  • Your room time will be scheduled during the second hour of jump time only. During the first hour of jump time, your room may be in use by another party.
  • Gratuity is optional, but greatly appreciated!