Find all your to-do's and party-planning reminders right in one place
Send Out Your Invitations
Create a custom digital invitation and download to send to your invitees! Be sure to include the check-in time for your Guests. Digital Invitations can be printed at home or saved as a PDF document to be shared with friends and family as an email attachment, or uploaded to a Facebook event. The options are endless!
Printed invitations with envelopes are also included with your party package and available for pick-up at the park!
Make sure that you have completed a waiver for your child or children and remind all guests of the party that jumpers must have a completed waiver by their own parent/legal guardian. Make sure the waivers are completed before your party date to ensure a quick and smooth party check-in.
Email a list with the first & last name of each jumper you are expecting at your party to email@example.com so our event team can notify you of who still needs a valid waiver & to speed up your check-in time!
What to expect from the day you book to your party day schedule
Online Booking Review Call
A representative from our Party Pro Team will give you a call within 24hrs of your booking to review details and times. We recommend waiting to create invitations until after the call to ensure correct times and details for your invites.
Final Confirmation Call
A representative from our Party Pro will give you a call the week of your event to review final details. This will be your opportunity to add on extra party guests, more food, and party favors for your guests!
Arrival Check-In Time
Party parents, the Guest of Honor, and other Party Guests should arrive 15 minutes prior to jump time to check-in. When you arrive at Sky Zone, head to the Event Check-In desk to meet your party team! This time enables the Guest of Honor to personally greet each guest as they arrive.
Before Play Time
Guests will receive SkySocks and activity passes and will hang out at the bleacher area while they wait for play time to start.
GLOW party guests will also receive their GLOW t-shirts during this time.
Time to Play!
When it’s time to play, your Party Pro will review safety reminders before leading party Guests to the courts and attractions to play. Your Party Pro will check-in with you periodically to ensure that you and your guests are enjoying your time. Please note you will not have access to your party room during your jump time. (additional party room time may be available to purchase in advance)
Party Room Time!
When playtime is over, your Party Pro will lead the party to the room to celebrate the Guest of Honor and serve pizza, drinks and cake!
Cake or Cupcakes, YUM!
Goodie Bags, or LET US DO THE WORK for you with SZ Goodie Bag add-ons.
Don't forget the KIDS!
Outside Food, Drinks or Snacks.
Confetti/Glitter or Ceiling Decorations.
To receive a full refund on your deposit, your party must be canceled at least 7 days prior to the event date. Once you are within the 7 day period, you will forfeit your deposit.
Rescheduling is available up to 24hrs before the event date.
Keeping it Fair for You
We know life happens and kids get sick so we will still modify your package before your check-out! Whether it's an upgrade or downgrade to the number of guests who arrived, we've got you covered. The final balance of your party will be collected on the day of your event at the park.
Early or Late Arrivals
Our team members will be ready to assist you at your designated check-in time (15 minutes prior to play time), early arrivals are not guaranteed immediate assistance due to the scheduling of prior parties.
Should you or your guests arrive late, we will not be able to grant additional play time or party room time.
Parents & Spectators
We encourage all ages to join the fun! If you would just like to watch, you will have free admission to the platforms and viewing areas.
Our park does not allow any outside food or drinks in our facility, aside from a cake or other dessert item (cupcakes, ice cream, etc) that you are responsible for bringing. There is a fridge/freezer for you to store your dessert while you are playing!
Additional Pizza and Food Add-Ons
Due to delivery time, additional pizzas and or other food items need to be added on 24 hours prior to your event date to guarantee they will be available at your room time.
Jumpers of different age/size groups will be asked to jump in different areas or sections of the Main Court. On dodgeball, jumpers are in two different size groups (A&B) or (C&D). We cannot guarantee that all Guests in your party will be able to play dodgeball at the same time or in the same court.
Our team members reserve the right to move guests around to different courts or different sections of courts for safety.
To ensure the safety of all our guests, we separate by age and size as follows:
Group A*: Ages 0-4 (if they can walk, they can jump!)
Group B: Ages 5-10
Group C: Ages 11-15
Group D: Ages 16+
*Toddlers have a private area to themselves next to Main Court. Parents may assist their toddlers from the platform. No adults may jump in the Toddler Area.
Party Room #1
Seats up to 30 Jumpers (plus a little standing room)
Located on Main Level
Party Room #2
Seats up to 40 Jumpers (plus additional standing room)
Located on Upper Level, Elevator Available
Party Room #3
Seats up to 50 Jumpers (plus additional standing room)
Located on Upper Level, Elevator Available
Jumpers with casts, splints, or sharp/hard objects will not be allowed to enter the playing field for the safety of all jumpers.
Yes, your deposit is refundable up to 7 days prior to your event date. If you cancel within the 7 day window, your deposit will then become non-refundable. Your party is always able to be rescheduled up to 24hrs before your party check-in.
The final balance will be collected the day of your event at your party check-in.
Our park does not allow any outside food or drinks in our facility besides the dessert that you are responsible for bringing. However, we have you covered with pizza and drinks in your party room! Talk with one of our Party Specialists at least 24 hours prior to your event to add on more pizza/soft drinks!
We will provide all supplies needed for the party, besides the dessert! Supplies include SKY ZONE Themed plates, napkins, cups, cake knives, lighters.
Yes! We encourage parties to add on additional activity time to enjoy our activities even more! An extra 30 minutes of activity time will be $4/person and an extra 60 minutes is $8/person. Additional jump time would be added to the end of your party room time. If added time extends into the beginning of our Glow Program, glowing shirts are required for all participants.
Yes! You are welcome to bring in your own goodie bags, but keep in mind that we can handle the party favors for you! Our Goodie Bags all include a 60-minute activity pass for your guests to come see us again!
Due to delivery times and distance, to guarantee additional pizzas or food you must call at least 24 hours in advance to add on. Feel free to request additional food at your check-in, but unfortunately they won’t be guaranteed.
You can come by our park any time we are open to pick up hard copy invitations with envelopes or you can create your own digital invitation (see link above).
Yes, the birthday child will be one of the jumpers in your head count!
Your party is over after your room time. You may add additional jump time to your party package in advance or your guests can purchase additional jump time after the room time on a first come, first serve basis at the main check in area.
Unless you have reserved a Private Court, dodgeball will not be guaranteed for your participants. Availability will be based on capacity and age/size separation.
No, your room time will be scheduled for the hour after your activity time only.
Yes, we do have an elevator to access our party rooms that are upstairs!
Yes, SkySocks are the required footwear for all jumpers and are included with the price of your party package.
The party room time is 60 minutes and your Party Pro will maintain a timely pace to allow time for gift opening. The last 15 minutes of your party room time will be for gift opening. Depending on the size of the party and number of gifts, there may not be enough time to open all gifts.
For the safety of all jumpers, age/size separation will be strictly enforced on our Freestyle Court and Dodgeball Courts.
Gratuity is optional, but greatly appreciated!
Yes, as long as it can be set up and cleaned up within 10 minutes. Your party pro will take care of the set up of your room. If you would like anything to be hung on the walls, we will take care of that for you as well. We do not allow confetti, glitter, horns or decorations hung from the ceiling. If you would like to bring a tablecloth, our tables are 8' X 2.5'.
GLOW is an amazing experience! Glow t-shirts are included in every Glow party package, ask your Party Pro about upgrading your Glow party package to take your party to the next level! Every guest must wear clothing that illuminates under black lights and all jumpers and spectators must have a waiver on file.