Court Monitor

Part Time

The Court Monitor will work directly with guests, providing courteous, friendly, and professional assistance while enforcing Sky Zone safety standards.

Qualifications 
• Ability to speak in front of groups 
• Ability to project voice and be heard in a loud environment 
• Ability to enforce rules 
• Ability to handle and resolve recurring problems 
Responsibilities 
• Pay attention to the court at all times and be interactive with the participants. 
• Advocate guest satisfaction/WoW! 
• Advocate risk management (guest rules communication) 
• Maintain positive relations and rapport with patrons, but be firm and command respect 
• Have full knowledge of emergency procedures and assist in implementing them 
• Assist with court inspections 
• Perform general maintenance/custodial duties as requested 
• Attend regularly scheduled team members meetings and in-service meetings and training sessions
 • Other duties as assigned 

Sales Associate

Part Time

The Cashier will provide information and complete sales transactions while maintaining the highest level of guest service.

Qualifications 
• Ability to provide excellent guest service in person and over the phone 
• Ability to interact and communicate clearly and effectively 
• Ability to work in a fast-paced environment 
• Ability to handle money 
• Ability to handle and resolve recurring problems 
Responsibilities 
• Greet the guests 
• Provide information 
• Explain Sky Zone court policies 
• Enforce waiver (participant agreement) policies 
• Complete sales transactions and handle cash 
• Handle concessions orders 
• Stock concessions inventory 
• Enter data into computer system 
• Stock front desk supplies 
• Clean bathrooms and other custodial duties as requested 
• Other duties as assigned 

Server / Event Host

Part Time

The Event Host will help create a FUN and engaging experience for guests through courteous, friendly, and professional assistance. Emphasis on in-room party activities.

Qualifications 
• Ability to provide excellent guest service 
• Must be able to interact and communicate well with children, parents, and Team Members 
• Ability to project voice and be heard in a loud environment 
• Ability to enforce rules 
• Ability to handle large groups of children 
• Ability to engage guests in conversation 
Responsibilities 
• Maintain positive relations and rapport with guests 
• Engage guests (parents and children) in conversation 
• Create a FUN environment 
• Advocate guest satisfaction/WoW! 
• Advocate risk management (guest rules communication) 
• Maintain party room to standard 
• Greet the party and escort them from the court to the party room 
• Serve refreshments 
• Create a party gift list of presents when necessary 
• Custodial duties as requested 
• Other duties as assigned 

Cook

Part-Time

The cook will prepare simple food for our parties and concession stand

Operations and Maintenance Manager

Full or Part Time

The Operations Manager at Sky Zone is an important leader on the park management team. In coordination with other members of the management team, this position is responsible for ensuring all elements of park safety, Team Member training, guest experience and logistics are executed to standard and team communication is coordinated and effective. The Operations Manager’s ability to make sound decisions and tackle guest experience challenges is a key element to our success.

Operations Manager

Full or Part Time

The Operations Manager at Sky Zone is an important leader on the park management team. In coordination with other members of the management team, this position is responsible for ensuring all elements of park safety, Team Member training, guest experience and logistics are executed to standard and team communication is coordinated and effective. The Operations Manager’s ability to make sound decisions and tackle guest experience challenges is a key element to our success.

Weekend Manager

Part-Time

The Weekend Manager at Sky Zone is an important leader on the park management team. In coordination with other members of the management team, this position is responsible for ensuring all elements of park safety, Team Member training, Guest Experience, and logistics are executed to standard, and team communication is coordinated and effective. The Weekend Manager’s ability to make sound decisions and tackle Guest Experience challenges is a key element to Sky Zone’s success.