Court Monitor

The Court Monitor will work directly with guests providing courteous, inspiring and friendly supervision while enforcing Sky Zone safety regulations on the courts.

Apply
Qualifications:
MUST LOVE KIDS, HAVING FUN AND SMILING A LOT!
Multilingual is a plus
Must be 16 years of age or older
Ability to speak with confidence in front of groups of all ages
Skill to project voice and be heard in a loud and fast-paced environment
Ability to display fun, firm and fair supervision all at the same time, encouraging an awesome experience while keeping all guests safe
Ability to manage conflict and recurring challenges
 
Responsibilities:
Enforce all safety rules
Pay undivided attention to assigned court at all times while being highly interactive with jumpers
Plainly and respectfully communicate court rules to all guests as often as necessary
Maintain safety of all guests by staying focused on the entire court and each jumper’s behavior
Maintain positive relations and rapport with guests while being firm and fair
Perform emergency procedures with confidence and urgency
Assist with court inspections as required
Perform general maintenance/custodial duties as required
Maintain an impeccably clean work area
Attend regularly scheduled staff meetings, mandatory trainings and other required park functions
Other duties as assigned

Events Specialists

The ultimate in party planning; ideating with parents and businesses to create a once-in-a-lifetime party or event experience.

Apply
Qualifications:
MUST LOVE KIDS, HAVING FUN AND SMILING A LOT!
Must be 16 years of age or older
Must possess exceptional listening skills
Must be curious
Ability to recommend the perfect event or party experience through effective questioning and qualification process
Ability to inspire parents and leaders as to how much wow their party or event can possess
Must be innovative, inspiring and high energy
Ability to provide exceptional customer service over the telephone and in person
Ability to multi-task at extreme levels and problem solve on the fly
Ability to collaborate on solutions with peers, parents and leaders
Solution oriented with a high degree of self-initiative and personal ownership
Capability to function at optimal levels in a call center environment
Must possess exceptional organizational skills

Responsibilities:
Manage both inbound and outbound call center responsibilities
Book all types of party and event reservations in system
Consistently execute all pre-arrival booking procedures
Work closely with refueling team (concession area) to guarantee every detail is perfect
Process, organize and file event paperwork
Manage invitations and waivers pre-party/event process
Assist with inventory management and procurement of party/event supplies as required
Encourage bookings at 100% capacity
Maintain an impeccably clean work area
Attend regularly scheduled staff meetings, mandatory trainings and other required park functions
 

Event Host

The concierge is the face of “awesome, healthy, fun” to every party and event participant, eliminating every element of stress for mom and dad while infusing an astonishing amount of fun and “happy” into the entire experience.

Apply
Qualifications:
MUST LOVE KIDS, HAVING FUN AND SMILING A LOT!
Multilingual is a plus
Must be 16 years of age or older
Ability to consistently exceed parents and party guest’s expectations by creating a wow experience
Must have the natural ability to interact and communicate with children, parents, and fellow team members
Lovable by all children and parents
Gift of having a blast while being “goofy” and playing dress up, as needed (i.e. Batman, Elsa, Woody)
Ability to project voice and be heard in a loud and fast-paced environment
Ability to display fun, firm and fair supervision all at the same time, encouraging an awesome experience while keeping all guests safe
Ability to multi-task at extreme levels and problem solve on the fly
Ability to handle large groups of children in a controlled but fast-paced environment
Ability to use cleaning supplies and janitorial duties as required
 
Responsibilities:
Create the ultimate party experience, the one in which every party will forever be compared to
Build the type of relationships with guests that keep them coming back and asking for you
Inspire awesome, healthy fun in every interaction
Engage parents and children every minute of the big event
Foster an environment that defines over the top fun
Calm unsettled parents and provide amiable solutions as required. No parent leaves unhappy
Eliminate every ounce of party stress from the parents
Assist guests from the time they pull up to the park until the time they drive away
Serve refreshments and clean up throughout the event
Maintain a professional gift registry as needed
Flex as additional responsibilities will fluctuate contingent on party package
Maintain an impeccably clean work area
Assists with party clean up and set up as required
Attend regularly scheduled staff meetings, mandatory trainings and other required park functions
Other duties as assigned

Sales Specialist

The flight check-in agent processes all guest transactions at the park; including waivers, sales transactions and recommending products and services to make their experience as awesome as possible while delivering highest levels of customer service.

Apply
Qualifications;
MUST LOVE KIDS, HAVING FUN AND SMILING A LOT!
Must be 16 years of age or older
Multilingual is a plus
Ability to speak clearly, effectively and with confidence in front of groups of all ages
Skill to project voice and be heard in a loud and fast-paced environment
Ability to surpass traditional definitions of exceptional customer service, the most awesome wow experience ever!
Must possess the ability to make every guest feel like they are the most important person in the park
Ability to work in a fast-paced environment
Ability to handle money quickly and accurately
Must possess exceptional listening skills
Ability to recommend the perfect package or jumping experience for guests
Must be innovative, inspiring and high energy
Ability to multi-task at high degrees and problem solve on the fly
Ability to collaborate on solutions with peers
Solution oriented with a high degree of self-initiative and personal ownership
Ability to stay calm and perform at optimal levels in a controlled but fast-paced environment
Must possess exceptional organizational skills
Must have the natural ability to interact and communicate with children, parents, and fellow team members
 
Responsibilities;
Greet every guest with a cheery “welcome to Sky Zone, Stockton”!
Acknowledge all guests with an awesome smile and attitude while they wait for their turn to check-in
Guarantee that waiver process is complete and seamless for the guest
Process sales transactions and various forms of payment
Minimize wait times and when appropriate request back up assistance
Plainly and respectfully communicate park policies (as applicable) to all guests
Build the type of relationships with guests that keep them coming back and asking for you
Inspire awesome, healthy fun in every interaction
Retain parents and children interests as their transaction is being processed
Foster an environment that defines over the top fun
Inspire guests in the flight check-in area, even when they are not the next in line
Calm unsettled parents and provide amiable solutions as required. No parent or guest leaves unhappy
Maintain an impeccably clean work area
Other duties as assigned

Fuel Zone Specialist

The refueling specialist will process all guest transactions in the Fuel Zone area including; preparation of various foods (i.e. Pizza, subs, shakes), merchandise, maintain and stock the concession area and deliver an amazing guest experience while serving delicious meals and snacks.

Apply
Qualifications;
MUST LOVE KIDS, HAVING FUN AND SMILING A LOT!
Food service experience preferred
Food services card is a plus
Must be 16 years of age or older
Multilingual is a plus
Open-minded and willing to learn
Ability to speak clearly, effectively and with confidence
Skill to project voice and be heard in a loud and fast-paced environment
Ability to work in a fast-paced environment
Ability to handle money quickly and accurately
Must possess exceptional listening skills
Ability to recommend the various foods and snacks to make the guests dining experience optimal
Must be innovative, inspiring and high energy
Ability to multi-task at high degrees and problem solve on the fly
Ability to collaborate on solutions with peers
Solution oriented with a high degree of self-initiative and personal ownership
Ability to handle large groups in a controlled but fast-paced environment
Must possess exceptional organizational skills
Must have the natural ability to interact and communicate with children, parents, and fellow team members

Responsibilities;
Greet every customer with a big smile and excitement to serve!
Acknowledge all guests with an awesome smile and attitude while they wait for their turn to place their order
Minimize wait times and when appropriate request back up assistance
Redefine what a world class food experience can be like in a fast-paced and wonderfully fun environment
Process sales transactions efficiently and various forms of payment
Plainly and respectfully communicate order details and wait times (as appropriate) to guest
Build the type of relationships with guests that keep them coming back and asking for you
Communicate to guests our assortment of healthy food and drink options as appropriate
Inspire awesome, healthy fun in every interaction
Retain parents and children’s interests as their transaction is being processed
Foster an environment that defines over the top fun
Engage everyone in the Fuel Zone area, even when they are not the next in line
Calm unsettled parents and provide amiable solutions as required. No parent or guest leaves unhappy
Maintain an impeccably clean work area
Other duties as assigned

Ground Crew (a.k.a Facilities & Maintenance Specialist)

The ground crew is critical to the success of the park and safety of our guests as they ensure that the park, restrooms, guest area, and every inch of the building is always spotless. They ensure that all equipment, trampolines and other entertainment experiences are maintained to the highest of standards and that safety prevails above absolutely everything.

Apply
Qualifications;
MUST LOVE KIDS, HAVING FUN AND SMILING A LOT!
Multi-lingual is a plus
Must be 18 years of age or older
Experience with basic hand tools is preferred
Open minded and willing to learn
Must take great pride in working behind the scenes
Ability to work in a fast paced environment
Must possess exceptional listening skills
Must be able to work alone in a highly efficient effective manner
Ability to multi-task at high degrees and problem solve on the fly
Ability to collaborate on solutions with peers
Solution oriented with a high degree of self-initiative and personal ownership
Must possess exceptional organizational skills
Must have the natural ability to interact and communicate with children, parents, and fellow team members

Responsibilities;
Inspire awesome, healthy fun by fostering an environment of clean, bright and safe
Support all team members in educating clean and bright standards and the use of proper cleaning supplies
Maintain immaculately clean restrooms every minute of every day, no exceptions
Maintain all aspects of the trampoline courts and equipment
Follow a strict schedule of preventative maintenance and repair on all equipment
Educate team members on safety standards and protocol
Maintain an impeccably clean work area
Other duties as assigned