Get Ready For The
Best. Party. Ever.

Your elevated party experience is just around the corner.

Preparing for your party day is an easy and seamless experience at Sky Zone! Here's all you need to know before the big day!

Contact Us

Party Planning
Reminders

Find all your to-do's and party-planning reminders right in one place

Complete Liability Waiver

Due 10 Days Before Party

Make sure you have completed a waiver for your child or children and remind all guests of the party that jumpers must have a completed waiver signed by their own parent/legal guardian. Make sure the waivers are completed before your party date to ensure a quick and smooth party check-in! For returning guests, waivers are valid for 1 year from when it was submitted. If it's been more than a year, please submit a new one.


Fill Out Waiver

Submit Guest List

Due 3 Days Before Party

In order to make sure that everyone has a valid waiver, feel free to submit a guest list! First and last names are required, birthdates are helpful in the event we have more than 1 customer with the same name. Our Sales Specialist will check the list and let you know who does or does not have a waiver! Email list to sztallahassee@skyzone.com along with your party date and time!
Guest List

Your Party
Schedule

What to expect from the day you book to your party day schedule

Confirmation Call

An Sales Specialist will reach out to you 10 days prior to your party date to review and confirm details. This will be your opportunity to add additional jumpers, more food, more jump time, or maybe even special extras like a private court! You can also upgrade to a larger party package! Those who didn't pay in full and instead paid a 50% deposit to hold your party, the remaining balance is now due.

Check-In Time

Please arrive 30 minutes prior to your scheduled jump time. During this 30 minute check-in process we will give all party jumpers a pair of Sky Socks, as well as pass out your jump stickers once valid waivers have been confirmed. If a guest list wasn't submitted ahead of time, we will be checking for valid waivers. In the event that a jumper does not have a valid waiver, the parent/legal guardian will need to submit one prior to the jumper entering the courts. We will also confirm/adjust your pizza/drink order.

Time to Jump!

Once it is your jump time, your Party Host will give the jumpers a quick run down on our rules and lead them to the courts! They will have access to all open areas of the park, so long as they stay in their respected age groups.

Party Room Time

When your jump time is over, your Party Pro will gather all the jumpers and escort them to the party room, where they will enjoy pizza and soft drinks as well as the birthday dessert you chose to bring in! Party packages are allotted 60 minutes in the party room. Opening presents will be dependent on how much time is left in the party room after the jumpers are done eating. Please keep in mind parties are booked back-to-back, so in order to keep all parties running on schedule we do our best to not to let parties run over their room time. If your party room time is up but you'd like to open presents, please bring your party guests to the lobby to open presents. If you require additional party room time, please ask our Events Assistant about room rentals prior to your party date.

Check-Out

When your party room time is up, your Party Pro will help your bring your belongings up to the front desk where you can check out with the Events Assistant and close out any balance you may have.
birthday boy getting served cake

What to
Bring

Bring

  • Cake or Dessert of your choice! (No ice cream allowed)
  • Goodie Bags
  • Decorations/Tablecloths

Don't Bring

  • Additional food/drink
  • Confetti Decorations
  • Plates, cups, utensils (unless you have a certain theme!)
  • Pinatas

Virtual
Tour

Park Specific
Policies

Rescheduling

Parties can be rescheduled one time. Please call at least 48 hours ahead of your party date to reschedule. Desired date/time is subject to availability.

Cancellations

Please call our Events Team at 850-999-5600 for questions about cancellations.

Size Separation

To ensure the safety of all our guests, we separate by age and size as follows:

Group A*: Ages 0-4 (if they can walk, they can jump!)
Group B: Ages 5-10
Group C: Ages 11-15
Group D: Ages 16+

All guests are able to enjoy Foam Zone and Sky Slam Basketball together! *1 person per lane at all times

*Toddlers will always have a private area to themselves on Main Court. A net will be pulled to separate them from the older age groups. Parents may join their toddlers behind the net as long as they have a Parent No-Jump pass and a pair of Sky Socks. Parents may assist their toddlers from the pads. No adults may jump in the Toddler Area.


Late Arrivals

If the birthday family is expected to arrive late, please call ahead and let the Events Assistant know. Any party guests arriving will be assisted and ready to jump on time. Any guests who arrive late will be checked in as quickly as possible so they are able to enjoy the remaining jump time. Party times cannot be pushed back.

Downgrading/Upgrading Party Packages

Our most popular party package is the Super Jump Package for up to 15 people! You can always upgrade to a larger package the day of the party if more show up! However if less guests arrive the day of the party, you will not be able to downgrade to a smaller package. Please call 850-999-5600 for more details.

Birthday
FAQ

  • Yes, we do have an elevator lift to access our upstairs party rooms!
  • Yes, SkySocks are required for all jumpers and included in the price of your party package.
  • We book our parties back-to-back. This means that while your party is jumping there will be another party finishing up in your party room. Our party hosts have a 20 minute window to clean up the previous party while setting up for yours. Therefore you will not have access to your room until your scheduled room time. If you require additional time, please ask about renting out a party room with our Sales Specialist PRIOR to your party date.
  • This is at the sole discretion of the party parents. Our Party Pro's work hard so you don't have to! If your party host WOW'd you, feel free to tip them!
  • Please let the Sales Specialist know of any possible allergies your birthday child or guests may have. We do offer gluten-free pizzas. In the event of an allergy that we are unable to accommodate, food may be brought it for that particular guest with the allergy upon approval from the GM.
  • No, the birthday child jumps FREE!
  • Parties rooms are assigned based on jump time and availability.
  • Everyone can enjoy Sky Slam Basketball and the Foam Zone together! Age and size separation rules apply to Dodgeball and Main Court.
  • We accept all major credit cards as well as cash. Checks are not permitted.