Qualifications
• Ability to provide excellent Guest service
• Must be able to interact and communicate well with children, parents, and Team Members
• Ability to project voice and be heard in a loud environment
• Ability to enforce rules
• Ability to handle large groups of children
• Ability to engage Guests in conversation
Responsibilities
• Maintain positive relations and rapport with Guests
• Engage Guests (parents and children) in conversation
• Create a Fun environment • Advocate Guest satisfaction/WoW!
• Advocate risk management (Guest Rules communication)
• Maintain party room to standard
• Greet the party and escort them from the court to the party room
• Serve refreshments
• Create a party gift list of presents when necessary
• Custodial duties as requested
• Other duties as assigned