Don't forget to wear your mask upon entering the park for anyone ages 10+! Jumpers will NOT be required to wear a mask while participating in activities on the courts and attractions.
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Get Ready to Celebrate In Toledo, OH

Get Ready For The
Best. Party. Ever.

Your elevated party experience is just around the corner.

Preparing for your party day is an easy and seamless experience at Sky Zone! Here's all you need to know before the big day!

Contact Sky Zone Toledo

Party Planning
Reminders

Find all your to-do's and party-planning reminders right in one place

Send Out Invitations

Create a custom, digital invitation and download to send to your invitees! Be sure to include the ARRIVAL TIME for your Guests to check-in prior to jumping. Also, keep in mind when sending out your invitations that your guest of honor is included in your headcount of jumpers!
Create your Digitial Invitation

Complete your Liability Waiver(s)

All party attendees that are planning on jumping MUST have a waiver. If the jumper is under the age of 18, the waiver MUST be filled out and signed by their parent or court appointed, legal guardian. NO EXCEPTIONS. Once a waiver has been completed through our electronic system online, it will get sent straight to our park! Therefore, there is no need to print anything off. Please note: waivers stay valid in our park for 1 year. Make sure the waivers are completed before your party date to ensure a quicker and more efficient party check-in process!
Fill Out Waiver

Your Party
Schedule

What to expect from the day you book to your party day schedule

TIMING for the BEST.BIRTHDAY.EVER

3 HOUR PARTY EXPERIENCE
  • ARRIVAL TIME: Check-in 30 Minutes Prior to jumping
  • JUMP TIME: 90 Minutes of PLAY
  • PARTY ROOM TIME: 60 Minutes in Private, Party Room

Confirmation Call

Review your Event with an Event Sales Specialist one last time 48 HOURS BEFORE YOUR EVENT!
  1. Finalize your number of Jumpers and Non-Jumpers that will be present at your event
  2. Answer any Questions that you may have
  3. Add on additional Food or Party Favors for your Guests Full Party Platter Menu
  4. Take FINAL PAYMENT

The Final Payment is DUE at the 48 Hour Call. We do NOT accept Checks for payment BUT we happily accept Cash Payments, as well as Visa, Mastercard, American Express, or Discover. Without a final payment at least 24 hours before your event, the event becomes subject to cancellation.

Early Arrival

The Guest of Honor, Party Guests, and Party Parents should arrive 30 minutes prior to jump time to check-in. The arrival time is what you should put on your invitations. When you arrive at Sky Zone, head to the Event Check-In desk to meet your party team! After arriving, you and your group will get checked in and ready to FLY! Your jump time starts 30 minutes AFTER your arrival time.

Before Jump Time

Guests will receive SkySocks and jump stickers to put on and the courtesy of their own party cart. Feel free to place presents, decorations, cake, shoes, coats, etc. on your cart to be taken to your party room after jump time. Please note: we are not responsible for any lost or stolen items on your party cart. We recommend purchasing a locker near check-in for any valuable, personal belongings.

Time to JUMP!

THE FUN IS HERE! When it’s time to jump, your Party Host will review our rules speech before leading Party Guests to the courts and attractions to play. Please note: you will not have access to your party room during your jump time. While you enjoy watching your guests jump, your party host will be busy setting up your party room! You will have exclusive access to this room once your jump time is finished.

Party Room Time

As your jump time comes to an end, all guests will follow your Party Pro and all parents to your private party room to celebrate the Guest of Honor! Party Pros will serve pizza, drinks, and any food add-ons, allowing time for opening presents at the end as well. The Guest of Honor also receives some gifts from Sky Zone! A Sky Zone T-shirt & party favor, with the option to add on more for additional guests! Any party favor purchases will be given to guests prior to leaving. Don't worry about clean-up...that's on us too!

Share Your Experience

We'd love your feedback on your WoW experience! You may receive 1-2 surveys asking about your time with us at Sky Zone and we'd love to hear from you. In addition, we always love to see our guest's favorite in-park pics. Tag us on social media - Facebook: Sky Zone Toledo or Instagram: @sz_toledo and you may see your photo featured on our page!
birthday boy getting served cake

What to
Bring

Bring

  • Guest of Honor
  • Party Guests
  • Party Parent(s)
  • Presents, if applicable
  • Balloons, Tablecloths, Themed Party Decor Welcome
  • Cake or Cupcakes are the only outside food allowed in-park - Also available for purchase

Don't Bring

  • NO cake knives, candles, or lighters - These will be provided by Sky Zone
  • NO confetti, glitter, silly string, piñatas, or anything excessively messy

Park Specific
Policies

Deposit

We require a 50% deposit at the time of booking your event. This deposit will be taken out of your overall total. The final balance of your party will be collected during your confirmation call 48 HOURS PRIOR to your event. To receive a full refund on your deposit, your party must be canceled at least 14 days prior to the event date.

Handicap Accessibility

Handicap accessibility is available in select party rooms. Please contact our team as soon as possible to be placed in the appropriate party room if you or someone attending the party requires assistance. We can easily accommodate accessibility requests at least 48 hours in advance. Requests made the same day of the party may not be able to be accommodated as the appropriate party room may already be occupied.

Upgrading/Downgrading Your Party Package

Since upgrading is not guaranteed due to court capacity restrictions, we encourage you to book for the larger package initially. Upgrades will be granted on a first come- first serve basis subject to availability. The Final Head Count of Jumpers MUST be in 24 hours Prior to your event. There can be no changes to your event after that time. This includes adding or subtracting any jumpers from your jump count. There are NO refunds given based on your event turnout.

Age & Size Separation

Jumpers of different age/size groups will be asked to jump in different sections of the court. These sections are separated by a colored pad. On dodgeball, if jumpers are in two different size groups, games will be rotated. We cannot guarantee that all Guests in your party will be able to play dodgeball at the same time. Dodgeball is also not guaranteed for all parties, unless a private court package is booked (Ultimate Dodgeball Package). Size separation is still enforced on private dodgeball courts.

Parents & Spectators

We encourage all ages to join the fun! If you would just like to watch, you will have free admission to the platforms and viewing areas. Parents who choose to watch their younger children on the courts and attractions are only permitted to stand on the pads while wearing our mandatory SkySocks (available for purchase for $2.99) and MUST have a completed waiver on file.

Early/Late Arrivals

Our team members will be ready to assist you at your designated ARRIVAL CHECK-IN TIME (30 minutes prior to jump time). Early arrivals are not guaranteed immediate assistance due to the scheduling of prior parties. Should you or your guests arrive late, we will not be able to grant additional jump time or party room time.

Casts

In the interest of safety, any guest wearing a cast or other motion limiting medical device (splint, sling, or brace) will not be permitted to participate.

Excessive Mess Party Room Fee

There will be a $150 Cleaning fee for excessive messes. NO confetti, glitter, silly string, piñatas, or anything excessively messy permitted in party rooms.

Rescheduling

You can reschedule your party by calling our Event Sales Specialists at (419) 491.1194. You may reschedule your party within 30 days of the original date. There will be a $25 charge to reschedule an event within 48 hours of it taking place. If you need to reschedule, we cannot guarantee that any specific date/time will be available.

Outside Food/Drink

We do not allow any outside food or drink in the park with the exception of a dessert item (cake or cupcakes) booked ONLY for a birthday party with a prepaid party package through Sky Zone. If you wish to add on additional food or other add-on items for your jumpers and/or parents of your party, please contact our Events Sales Specialists. Full Party Platter Menu

Birthday
FAQ

  • We want to help you with anything we can prior to your party! Whether you need help with invites, are curious about what to bring, or have questions about your big day, give us a call today! Also check out our frequently asked questions here: http://www.skyzone.com/FAQ
     

    • Deposits will be refunded with a cancellation no later than 14 days prior to your event
    • Deposits will NOT be refunded if the cancellation occurs 13 days or less before your event. *You may reschedule your event within 30 days of the original date subject to availability
    • There will be a $25 charge to reschedule an event within 48 hours of it taking place
    • In the event you need to reschedule, we cannot guarantee that any specific date/time will be available
  • The final balance will be due during your confirmation call, 48 hours prior to the event.
  • Our park does not allow any outside food or drinks in our facility with the exception of a birthday dessert, so cake or cupcakes. We have you covered with pizza and soft drinks in your party room! You can also add on additional food items from our Full Party Platter Menu.
  • We will provide all supplies needed for the party! Supplies include plates, napkins, cups, utensils, cake knives, lighters and candles.
  • Yes! We encourage parties to add on additional jump time to enjoy our activities even more! Additional jump time would likely be added to the front end of your party, which would make for an earlier party check-in time. If you're interested in booking a longer jump time for your guests, give our Event Sales Specialists a call to discuss this option - (419) 491.1194
  • You are welcome to bring in your own goodie bags, but keep in mind that we do have a number of AWESOME Sky Zone items to enhance your overall Sky Zone party experience! If bringing your own goodie bags please discuss with your Party Pro upon arrival to ensure these get passed out before your guests leave.
  • We highly encourage parents to come (and even participate!) but spectators and non-jumping guests so not count in the total headcount for your party. Only the guest of honor and those jumping should be included.
  • ALL jumpers are required to have a waiver completed prior to their jumping experience. GLOW parties require anyone in-park (jumping and non-jumping) to have a valid waiver on file with us.
  • Your party is over after your party room time. Guests can purchase additional jump time after the party room is completed on a first come, first serve basis with the cashiers. However, please remember they have just eaten pizza, cake, and soft drinks and may need some time to digest ;)
  • SkySocks ARE included as part of the party package, and are required to be worn by all jumpers during their jump time. SkySocks are not discounted from your party package even if a jumper brings their own. We'd hate for anybody to forget theirs - so a new pair is on us! If additional parents need SkySocks to participate on the safety pads they are available for purchase for only $2.99.
  • For the safety of all jumpers, age/size separation will be strictly enforced on our Main Court and Dodgeball Courts.
  • Yes, as long as it can be set up and cleaned up quickly. Tablecloths, weighted balloons, or themed party decorations are welcome. We do not allow any confetti, glitter, piñatas, silly string, or anything excessively messy.
  • Gratuity is totally optional, but always greatly appreciated!