Get Ready For The
Best. Party. Ever.

Your elevated party experience is just around the corner.

Preparing for your party day is an easy and seamless experience at Sky Zone! Here's all you need to know before the big day!

Just booked your party? Get started by watching our party planning video!

Party Planning
Reminders

Find all your to-do's and party-planning reminders right in one place

Send Out Your Invitations

Create a custom digital invitation and download to send to your invitees! Be sure to include the check-in time for your Guests. Print invitations are also included and available for Create a custom digital invitation and download to send to your invitees! Be sure to include the check-in time for your Guests. Digital Invitations can be printed at home or saved as a PDF document to be shared with friends and family as an email attachment.

Printed invitations are also included with your party package and available for pick-up at the park!
Create Your Digital Invitation

Complete your Liability Waiver(s)

Make sure that you have completed a waiver for your child or children and remind all guests of the party that everyone (including spectators) must have a completed waiver. Make sure the waivers are completed before your party date to ensure a quick and smooth party check-in.
Fill Out Waiver

Submit your Guest List

Due 4 Days Before Party

Email a list with the first & last name of each jumpers you are expecting in your party to vancouverinfo@skyzone.com so our event team can notify you of who still needs a valid waiver & to speed up your check-in time!
Email Your Guest List

Your Party
Schedule

What to expect from the day you book to your party day schedule

Confirmation Call

A representative from our Event Team will give you a call the week of your event to review final details. This will be your opportunity to add on extra jumpers, more food, and party favors for your guests!

Early Arrival

Party parents, the Guest of Honor, and other Party Guests should arrive 15-20 prior to jump time to check-in. When you arrive at Sky Zone, head to the Event Check-In desk to meet your party team!

Before Jump Time

Guests will receive SkySocks and jump wristbands to put on and will hang out at the bleacher area while they wait for jump time to start.

Time to Jump!

When it’s time to jump, your Party Host will review safety reminders before leading party Guests to the courts and attractions to play. The Party Host review party details and inform you of the next steps before separating from the group to set-up the party room. Please note you will not have access to your party room during your jump time.

Party Room Time!

When jump time is over, your Party Host will lead the party to the room to celebrate the Guest of Honor and serve pizza, drinks and cake!
Girls celebrating birthday with pizza

Virtual
Tour

Park Specific
Policies

Cancellation

To receive a full refund on your deposit, your party must be canceled at least 7 days prior to the event date.

Downgrading

If you wish to downgrade your party package, you must call prior to 2 days prior to your event date.

Upgrading

Since upgrading is not guaranteed, we encourage you to book for the larger package initially. Upgrades will be granted on a first come- first serve basis per availability.

Final Balance

The final balance of your party will be collected on the day of your event at the park.

Dodgeball

Dodgeball is not guaranteed for all parties, unless a private court package is booked. Size separation is still enforced on private dodgeball courts.

Age / Size Seperation

Jumpers of different age/size groups will be asked to jump in different areas or sections of the court. On dodgeball, if jumpers are in two different size groups, games will be rotated. We cannot guarantee that all Guests in your party will be able to play dodgeball at the same time.

Additional Jumpers

We are not guaranteed to have the capacity to add on extra jumpers to your party. If you need to reserve for any additional jumpers, we must be notified at least 2 days prior to your event.

Additional Pizza

Due to kitchen volume, additional pizzas need to be added on 2 days prior to your event date to guarantee they will be available at your room time.

Outside Food/Drinks

Depending on party package, we may not allow any outside food or drinks, aside from a cake or other dessert item (cupcakes, ice cream, etc) that you are responsible for bringing. There is a fridge/freezer for you to store your dessert while you are jumping! 

If you prefer to bring in your own outside food or drinks, we require a $50 fee (depending on package).

Spectators

All guests must have a completed liability waiver and wear an observer wristband to spectate jumpers from the platforming. Guests who choose to stay on the ground level or spectate from the mezzanine are not required to have a waiver.

Late Arrivals

Should you or your guests arrive late, we will not be able to grant additional jump time or party room time.

Early Arrivals

Our team members will be ready to assist you at your designated check-in time (20 minutes prior to jump time), early arrivals are not guaranteed immediate assistance due to the scheduling of prior parties.

Casts

Jumpers with casts, splints, or sharp/hard objects will not be allowed to enter the playing field for the safety of all jumpers.

Rescheduling

You can reschedule your party by calling your Event Team. However, if you reschedule withing 7 days of the event date there will be an additional $50 rescheduling fee.

Room Capacity

Party room 1 (Upstairs) - seats 24 Jumpers, 8-10 non-Jumpers (does not guarantee seating).
Party room 2 (Upstairs) - seats 24 Jumpers, 8-10 non-Jumpers (does not guarantee seating).
Party room 3 (Upstairs) - seats 24 Jumpers and 8-10 non-Jumpers (does not guarantee seating).
Party room 4 (Downstairs) - seats 24 Jumpers and 6-8 non-Jumpers (does not guarantee seating)

Birthday
FAQ

  • Yes, your deposit is refundable up to 7 days prior to your event date. If you cancel within the 7 day window, your deposit will then become non-refundable.
  • The final balance will be collected the day of your event at your party check-in.
  • If you book a Epic or Legendary party, yes.
    If you book a Basic or Glow party, not without first paying a $50 fee.
    Our Fuel Zone can provide your event with pretzels, chicken strips, pizza and more! Talk with one of our Event Specialists at least 2 days prior to your event to add on more pizza/soft drinks!

  • We will provide all supplies needed for the party, besides the dessert! Supplies include plates, napkins, cups, cake knifes, lighters.
  • Yes! We encourage parties to add on additional jump time to enjoy our activities even more! An extra 30 minutes of activity time will be $5/person and an extra 60 minutes is $10/person.
  • Yes!
    We also provide Goodie Bags with out Legendary package.
  • All guests occupying platforming adjacent to park attractions are required to have a liability waiver filled out.
  • Due to kitchen volume, to guarantee additional pizzas or food you must call at least 2 days in advance to add on.
    Feel free to request additional food at your check-in, but unfortunately they won’t be guaranteed.
  • You can come by our park any time we are open to pick up hard copy invitations or you can create your own digital invitation (see link above).
  • Your party is over after your room time. Guests can purchase additional jump time after the room time on a first come, first serve basis.
  • Unless you have reserved a private court package, dodgeball will not be guaranteed for your participants. Availability will be based on private bookings, and age/size separation.
  • No, your room time will be scheduled for the hour after your jump time only.
  • We have one party room located downstairs (Room 4). Our other three party areas are located upstairs with no elevator access.
  • Yes, SkySocks are the required footwear for all jumpers and are included with the price of your party package.
  • If time allows.
    Our priority is making sure the pizza, soda, and dessert is served during your party room time.
  • For the safety of all jumpers, age/size separation will be strictly enforced on our Freestyle Court and Dodgeball Courts.
  • Gratuity is optional, but greatly appreciated!
  • Yes, as long as it can be set up and cleaned up within 10 minutes. If you want anything to hang on the walls, we require that you bring wall putty (no tape or tacks allowed). We do not allow confetti, glitter, or piñatas.