Waldorf, MD Change Location To SkyZone.com
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Join our Team

If you love to stay active and are usually smiling, come work with us! At Sky Zone you’re not just an employee, but an essential team member, facilitating fun for our guests and enjoying yourself along the way.

Work With
Sky Zone

Thank you for your interest in joining our team. See below for available career openings, and click “apply” to fill out your application.

Court Monitor

Sky Zone Waldorf Court Monitors will work directly with guests to provide courteous, friendly, and professional assistance / education while enforcing Sky Zone safety regulations.

Description:
Our Court Monitors will work directly with guests to provide courteous, friendly, and professional assistance / education while enforcing Sky Zone safety regulations. You are the primary person responsible for the safety of everyone at Sky Zone. Maturity and a SMILE is a MUST!
 
Qualifications:
  • Must be 16 years of age or older
  • Prior work experience is preferred
  • Ability to provide excellent customer service
  • Availability nights, weekends, and holidays
  • Must be able to interact and communicate clearly and effectively
  • Ability to work in a fast paced environment
  • Ability to handle and resolve recurring problems
  • Ability to speak in front of groups
  • Ability to project voice and be heard in a loud environment
  • Ability to inform/enforce rules

Responsibilities include, but are not limited to:
  • Maintain constant surveillance of guests in the facility: act immediately and appropriately to secure safety of guests.
  • Ability to react calmly and effectively in an emergency.
  • Pay complete attention to the court at all times and be very interactive with the jumpers. Never turn back to the court
  • Keep participants under control so as not to endanger others. Maintain safety of ALL guests.
  • Communicate court rules to all participants
  • Maintain positive relations and rapport with guests, but firm and command respect.
  • Perform various maintenance duties as directed. Help maintain a clean and safe facility.
  • Attend regular scheduled staff meetings and in service training.
  • Present professional appearance and attitude at all times, and maintain a high standard of customer service.
  • Other duties as assigned

Call Center Representative

Sky Zone Waldorf Call Center Representatives provide professional customer service and support by answering incoming calls, and assisting with over the phone inquiries and reservations.

Description:
  • To provide professional customer service and support by answering incoming calls, and assisting with over the phone inquiries and reservations.


Qualifications:
  • Must be 16 years of age or older.
  • Basic reading, writing, and arithmetic skills required.
  • Computer literate with the ability to learn customer service software applications. Duties require professional verbal and written communication skills and the ability to type 25 wpm.


Responsibilities include, but not limited to:
  • Answer phones and respond to customer inquires
  • Follow-up on customer inquiries not immediately resolved.
  • Provide directions.
  • Provide pricing information for all products offered
  • Create New Customer Reservations
  • Other duties as assigned


Sky Zone Waldorf Park Closure

The health and well-being of our Guests and Team Members remains our top priority. Out of an abundance of caution, we have made the difficult decision to temporarily close Sky Zone Waldorf until further notice. We are closely following guidance from the CDC, state and local governmental health authorities, and city officials to plan for and monitor the developing situation. We value our loyal Guests and will be as accommodating as possible, including rescheduling any existing party bookings or events. Please take care of yourselves and each other. We look forward to seeing you again soon. 
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