Walk-ins are welcome anytime, but we do have a capacity limit! Pre-purchased tickets for individuals and smaller groups are recommended in order to guarantee (when available) your jump time, and can be purchased. Reservation fees apply. For information on large group reservations, call 440-414-0444. Call Center Hours are 9 a.m. to 8 p.m. If calling during this time, please leave a message as we are currently helping another guest and will return your call as soon as possible and before the close of the business day. If calling outside of our operating hours, we will return your call tomorrow.