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About Hero
Dayton, OH

Join Our Team

If you love to stay active and are usually smiling, come work with us! At Sky Zone you’re not just an employee, but an essential team member, facilitating fun for our guests and enjoying yourself along the way.

About Hero
Why Work at Sky Zone

WHY WORK AT SKY ZONE?

TEAM MEMBER OPPORTUNITIES AT SKY ZONE dayton

Sky Zone Dayton has part-time opportunities inside our giant indoor trampoline park (aka a huge palace of trampoline FUN for all ages, shapes and abilities). Because our business is all about FUN, we want our team members to be all about FUN! If you think you live and breathe FUN, and want to work inside of a business that is pure FUN, we would like to talk to you!

Careers

Team Member

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MUST BE AT LEAST 16 YEARS OF AGE

Do you love fun and exciting environments? Do you love creating memorable experiences? We are the largest provider of trampoline parks globally.

Our purpose is to drive the active entertainment movement across the globe by creating memorable moments, inspiring participation, and supporting our team members and guests as we achieve new heights together.

We value creativity, innovation, integrity, diligence, customer satisfaction, as well as employee well-being. We apply these values through you to help create an atmosphere where we can continue to be “Purveyors of Awesome”. Currently, we are in search of Part-Time Team Associates to join our team!

Guest Service Center Representative

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We are looking for Party and Events Specialists who are self-motivated, detail-oriented individuals to assist guests over the phone using competent and positive verbal communication skills.

Candidates must be able to perform in a friendly, calm and fun work environment with knowledge of basic level computer and typing skills. Strong internet navigation skills recommended.

Responsibilities:

· answer phones to book birthday parties, group events and respond to customer inquiries

· follow up on customer inquiries not immediately resolved

· provide accurate directions

· provide pricing information and product knowledge on all products offered

· create new customer reservations

· other duties as assigned

· handle customer inquiries both telephonically and by email

· update existing customer information

· route calls to appropriate resource

· follow up customer calls where necessary

· document all call information according to standard operating procedures

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