Pittston, PA Change Location To SkyZone.com
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Join our Team

If you love to stay active and are usually smiling, come work with us! At Sky Zone you’re not just an employee, but an essential team member, facilitating fun for our guests and enjoying yourself along the way.

Work With
Sky Zone

Sky Zone is the world’s first indoor trampoline park. We’re the inventors of “fun fitness” and the makers of trampolines as far as the eye can see. We give you one of the greatest workouts ever combined with awesome, healthy fun. We’ve been voted the number one “out of the box” workout and the “best party ever.” Experience WOW – the weightlessness of bouncing, flipping and landing in a pit filled with 10,000 foam cubes.

We have this new exciting way to apply for a position here at Sky Zone Pittston.

Make sure to visit our openings on the Sky Zone Job Board
"Jobs At Sky Zone APPLY TODAY"

Team Member

Part Time

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Sky Zone is the world’s first indoor trampoline park. We’re the inventors of “fun fitness” and the makers of trampolines as far as the eye can see. We give you one of the greatest workouts ever combined with awesome, healthy fun. We’ve been voted the number one “out of the box” workout and the “best party ever.” Experience WOW – the weightlessness of bouncing, flipping and landing in a pit filled with 10,000 foam cubes.We are looking to add Team Members serving as Cashiers, Court Monitors, Maintenance Crew and Event Hosts. We are looking for mature applicants with work experience in the customer service field.

Here are some of the requirements:
  • Deliver WOW to guest experiences
  • Outgoing personality
  • Present a professional appearance at all times
  • Able to perform physical cleaning and maintenance duties
  • Courteous and professional phone manners
  • Experience in customer service or other people-oriented fields desired
  • Highly organized
  • Ability to work independently and contribute in a team environment

Team Member Details:
  • High School Graduate
  • 20-30 hours/week including most weekends and nights
  • Schedule may vary

Street Team

Part Time

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Sky Zone Trampoline Park is unparalleled fun for all occasions. We offer an exhilarating way to connect with friends; be it a family outing; corporate event; date night; or party; all while providing a great exercise for all participants. Sky Zone is the Ultimate 3-D Play Experience for all ages!

Forbes Magazine recently named Sky Zone 55th on a list of “Americas Most Promising Companies,’ and Sky Zone was ranked number 180 on Inc. Magazine’s list of 5000 fastest growing companies!
 
The Street Team is responsible for attending community events and spreading the world about Sky Zone. You must be able to stand long periods of time and not be scared to start a conversation with complete strangers. As always you must be courteous, friendly, and professional.
 
Qualifications
  • Ability to speak in front of groups
  • Ability to project voice and be heard in a loud environment
  • Ability to travel to different locations throughout the region
  • Must be out going and friendly

Responsibilities
  • Be be a WOW ambassador
  • Must be knowledgeable about Sky Zone and its history
  • Must have complete knowledge about the park

Manager On Duty

Part Time

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Do you:
  • Get energized by solving different business challenges every day?
  • Care about growing people and creating an amazing team?
  • Want to play a key role in a rapidly growing business?
Then Sky Zone is the place for you!

Sky Zone Indoor Trampoline Park is unparalleled fun for all occasions. We offer surprisingly fun exercise and an exhilarating way to connect with friends; be it a family outing; corporate event; date night; or party.
  • Forbes Magazine recently named Sky Zone 55th among 500 of "America's Most Promising Companies."
  • Sky Zone was ranked number 152 on Inc. Magazine’s list of 5000 fastest growing companies!
The Sky Zone Operations Manager oversees the day-to-day operations of the facility. Your ability to set up systems, organize work flow and lead our team in creating an amazing guest experience is fundamental to the success of the business.

Hiring in: Pittston, Pennsylvania
Job responsibilities include:
Operations Management:
  • Oversee daily operations of the facility while acting as the Manager on Duty.
  • Act as eyes and ears on the floor to ensure the ultimate guest experience.
  • Oversee facility and court inspections to ensure all equipment is in excellent working condition.
  • Schedule and oversee our maintenance team
  • Inventory Management

Guest Experience:
  • Create an employee environment of competence, high standards, and mutual respect through exemplary hiring and training of all part time employees.
  • Create weekly schedules that best meet the business, event and employee needs
  • Oversee all guest interactions and ensure employees are trained and prepared to handle all routine question and issues
  • Handle any non-routine guest experience issues in a calm, professional, courteous and expedient manner

Leadership Team:
  • Participate as a member of the management team to brainstorm, plan and implement innovative ways to grow and improve the business.
  • Promote and embody the culture of Healthy, Awesome, and Fun – where employees go above and beyond, while keeping it safe and delivering an amazing guest experience.
Successful Applicants will have a college degree and an entrepreneurial mindset, with 2+ years of experience in management, operations, customer service, and facilities management.
All candidates must be able to work weekends and nights.
We offer a competitive salary and a full benefit package.


Customer Service Representative

Part Time

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Job Summary
We are looking for an outgoing, friendly Customer Service Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively addressing customer inquiries, directing calls to the appropriate parties and booking events.
Responsibilities and Duties
  • Manage inbound and outbound calls in a timely manner
  • Provide 1st rate customer service
  • Identify customers' needs and respond appropriately
  • Seize opportunities to up-sell products when they arise
  • Build sustainable relationships and engage customers
  • Keep records of all conversations
Qualifications and Skills
  • Previous experience in a customer support role is desirable, but for the right candidate, not a requirement
  • Strong verbal communication skills
  • Customer focus
  • Ability to multi-task, set priorities and manage time effectively
  • Ability to use computers and telephones efficiently
Job Type: Full-time
Salary: $8.00 to $10.00 /hour

Experience:
  • Customer: 2 years (Preferred)
Education:
  • high School (Preferred)
Job Location:
  • Pittston, PA 18640 (Required)
Job Type: Part-time
Salary: $8.50 to $10.00 /hour
Job Type: Part-time
Salary: $8.00 to $10.00 /hour

Call Center Rep

Part Time

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Sky Zone Trampoline Park (www.skyzone.com (http://www.skyzone.com/)) is the creator of the world's first all-trampoline, walled playing court, which allows guests to literally bounce off the walls. We have over 180 parks open throughout the United States, Canada, Mexico, Saudi Arabia, UK & Australia, with many more to come! For the past three years, our company has grown by an average of 70% per year. Our goals are as ambitious as our growth. We seek to increase our already fast-growing international business by many multiples, and we seek to be the most talked about brand in the category of “Active Entertainment.”

Profile
The Call Center Representatives are responsible for providing effective guest service to all Sky Zone call center guests by utilizing excellent, in-depth knowledge of company products and procedures. In addition, the Call Center Representative will be need to apply basic sales techniques in order to suggest services that best meet the needs of our guests. This role supports the network through the embodiment of Sky Zone's Core Values, promoting Awesome, Healthy, Fun through WoW experiences. The successful candidate will be able to accept ownership for effectively handling guest inquiries while keeping guest satisfaction at the core of every decision and behavior.
This position will be required to fill-in where needed at busy times to ensure park operations is not interrupted.

Responsibilities:
·        Manage large amounts of inbound calls in a timely manner.
·        Handle guest inquiries both telephonically and by email
·        Schedule evets and parties for guests
·        Build sustainable relationships and engage guests by taking the extra mile
·        Seize opportunities to upsell and services
·        Meet personal/team qualitative and quantitative targets
·        Arrive and be ready to work on time

Requirements:
·        Positive Attitude
·        High School Diploma
·        Previous experience in a guest support role
·        Sales experience in a retail or service position

Temporarily Closed

The health and well-being of our Guests and Team Members remains our top priority. Out of an abundance of caution, we have made the difficult decision to temporarily close until further notice. We are closely following guidance from the CDC, state and local governmental health authorities, and city officials to plan for and monitor the developing situation. We value our loyal Guests and will be as accommodating as possible, including rescheduling any existing party bookings or events. Please take care of yourselves and each other. We look forward to seeing you again soon.

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