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Pittston, PA

Join Our Team

We Are Hiring!

If you love to stay active and are usually smiling, come work with us! At Sky Zone you’re not just an employee, but an essential team member, facilitating fun for our guests and enjoying yourself along the way.

See below for available career openings, and click “apply” to fill out your application.
  1. STEP 1: Review Job Descriptions (link below)
  2. STEP 2: Complete your application online (link below)
  3. STEP 3: Schedule your interview using the self-service portal (link below)
Benefits of working with Sky Zone
  • Flexible hours available
  • Great High School or College student part-time job
  • Full training and onboarding program
  • Ability to work with friends
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Why Work at Sky Zone

WHY WORK AT the ZONE?

VOTED BEST PLACE TO WORK IN nepa BY TIMES LEADER

Sky Zone Pittston has part-time opportunities inside our giant indoor trampoline park (aka a huge palace of trampoline FUN for all ages, shapes, and abilities). Because our business is all about FUN, we want our team members to be all about FUN! If you think you live and breathe FUN, and want to work inside of a business that is pure FUN, we would like to talk to you!

You can quickly apply below or visit www.jobsatskyzone.com or Send a text to 415-851-3180 with the number 1343565

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Careers

General Manager

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We are looking for a General Manager to oversee all staff, budgets, and operations of the local business unit as well as business development and marketing functions. General Manager responsibilities include formulating overall strategy, managing people, and establishing policies. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive, while ensuring business profitability. Ultimately, you’ll help our company grow and thrive.

Responsibilities

  • Oversee day-to-day operations
  • Design strategy and set goals for growth
  • Maintain budgets and optimize expenses
  • Set policies and processes
  • Ensure employees work productively and develop professionally
  • Oversee recruitment and training of new employees
  • Evaluate and improve operations and financial performance
  • Direct the employee assessment process
  • Prepare regular reports for owners
  • Ensure staff follows health and safety regulations
  • Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)

Skills

  • Proven experience in a GM or leadership role
  • Family entertainment industry experience is a huge plus
  • Knowledge of business processes and functions (finance, HR, procurement, operations etc.)
  • Strong analytical ability
  • Excellent communication skills
  • Outstanding organizational and leadership skills
  • Problem-solving aptitude
  • BSc/BA in Business or relevant field; MSc/MA is a plus

Benefits:

  • Dental Insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday
  • On call
  • Weekend availability

Supplemental pay types:

  • Bonus pay

COVID-19 considerations:
We support and follow local and state mandates and guidelines.

Work Location: In person

  • Health insurance

MANAGER ON DUTY

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Sky Zone is the world’s first indoor trampoline park. We’re the inventors of “fun fitness”. We provide awesome, healthy, fun for people of all ages. We’re also the perfect venue for birthday parties, group outings, field trips, and much more.

Job Summary:
The Manager role is critical to the park’s success. It includes performing a variety of duties, including opening and closing responsibilities such as assigning tills and preparing deposits, ensuring staffing is adequate to support guests and programs, conducting pre-shift meetings with the team, managing cleaning responsibilities, etc.

The Manager will work directly with guests, providing courteous friendly, and professional assistance while enforcing sky zone safety regulations. He/she will also help train court monitors and will act as the first-line supervisor.

Also, the Manager is tasked with ensuring the park is a safe and fun environment by conducting park walks to support the team, interact with Guests and observe and fix any problems with courts and system operations.

Duties & Responsibilities:

  • Responsible to upkeep a clean and well-maintained facility.
  • Performing and documenting routine inspections as well as maintenance activities.
  • Maintain trampoline and all equipment.
  • Lives the Sky Zone Core Values: Make it Fun, Keep it Safe, Be Healthy, Do Good and Deliver Great Guest Experiences
  • Holds him/herself and others to high standards
  • Coaches and develops all Team Members
  • Displays an Enthusiastic Personality
  • Function As the Manager on Duty and confidently function in and train all Court Monitor roles and responsibilities.
  • Provide the team with a welcoming and mutually supportive work environment
  • Ensure the park is clean, organized, and ready to Deliver at all times
  • Ability to meet sales goals
  • Ability to problem solve
  • Greet and welcome guests and provide outstanding customer service
  • Communicate safety rules and regulations to guests
  • Ensure guests follow safety rules and regulations
  • Assist in implementing emergency procedures
  • Help with equipment and facility inspections
  • Perform various maintenance duties including cleaning restrooms and trash removal
  • Other Duties as assigned

QUALIFICATIONS:

  • Must be 18 or older
  • Two years of management experience in a related field
  • Previous management experience with young, part-time staff
  • Outgoing, energetic, and friendly personality
  • Availability of weekends and holidays
  • Prior customer service experience required
  • Capable of standing for extended periods of time and performing physical tasks as needed
  • Ability to communicate clearly and effectively while speaking in public
  • Positive, outgoing, and energetic personality
  • Assertive and self-confident
  • Ability to calmly handle stressful and challenging situations.
  • Hardworking and responsible
  • Experience with employee scheduling and cash handling
  • First Aid and CPR Certification (or willingness to obtain)
  • Proficient in all Microsoft Office Products

Court Monitor

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The Team Member will work directly with Guests, providing courteous, friendly, and professional assistance while enforcing Sky Zone safety standards. The specialized areas Team Member could work in any of the following positions: Cashier, Court Monitor, and/or Events.

 

General Tasks and Duties

  • Deliver WoW Guest experiences
  • Accurate cash handling and till management
  • Greet and assist Guests
  • Advocate Guest satisfaction and WoW!
  • Ensure that all jumpers have a valid waiver, proper footwear, and are aware of the risks included with jumping
  • Explain Sky Zone court policies
  • Explain and promote add-on opportunities and sales initiatives
  • Handle concession orders
  • Stock inventory
  • Keep workstations clean and organized.
  • Advocate risk management
  • Report and assist in handling injuries
  • Maintain positive relations and rapport with patrons, but be firm and command respect
  • Have full knowledge of emergency procedures and assist in implementing them
  • Clean bathrooms and other custodial duties as scheduled, or requested
  • Attend regularly scheduled Team Member meetings and in-service meetings/training sessions
  • Other duties as assigned

Qualifications

  • Ability to provide excellent Guest service in person and over the phone
  • Ability to interact and communicate clearly and effectively
  • Ability to work in a fast-paced environment
  • Ability to handle money
  • Ability to speak in front of groups
  • Ability to project voice and be heard in a loud environment
  • Ability to enforce rules
  • Ability to handle and resolve issues and guest concerns

Core Competencies

  • Display a high level of energy and enthusiasm
  • Build and maintain strong work relationships with fellow Team Members
  • Display a WoW personality

Working Hours

  • Part Time Employment
  • Hours Vary
  • Nights & Weekend Availability Preferred

Physical Requirements

  • Ability to reach, bend, stoop and frequently lift up to 25 pounds
  • Ability to work in a standing position for long periods of time

SALES ASSOCIATE

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If you love staying active and are usually smiling, come be part of our family! At Sky Zone Pitston you’re not just an employee, you’re a leader and part of our family, facilitating fun for our guests and enjoying yourself along the way. The Sales Associate will provide information, complete sales transactions, and answer phones while maintaining the highest level of customer service. You are the first person our guests will meet: therefore, your primary goal is to start them off with a WOW experience while completing their sales transaction and introducing them to our park. One of the most important roles that you have as a Sky Zone Sales Associate is pitching our offerings, increasing our dollar per transaction and most importantly closing sales. These sales consist of monthly memberships, ongoing promotions, seasonal offerings, flash sales, our many programs, etc. We are looking for sellers, not just a cashier to ring out a transaction.

Responsibilities

  • Greet our guests ENTHUSIASTICALLY
  • Provide complete information to questions
  • Explain the Sky Zone court and patron policies
  • Handle and enforce waiver policies
  • Complete sales transactions: cash handling
  • Handle concessions inventory
  • Enter ALL data in computer system
  • Stock front desk supplies
  • Clean bathrooms and other custodial duties as requested
  • Other duties as assigned

Qualifications

  • Must be 16 years of age or older
  • Have a positive and upbeat attitude
  • Provide excellent customer service in person and over the phone
  • Interact snd communicate clearly and effectively
  • Ability to work in a fast paced environment
  • Ability to handle money
  • Ability to handle and resolve recurring problems

For more information call the park

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