Court Monitor

Team Member

The Court Monitor will work directly with Guests, providing courteous, friendly, and professional assistance while enforcing Sky Zone safety standards.

Availability Requirement:
Requires open availability Saturdays and Sunday between the hours of 10am - 11pm. Friday availibility as needed between the hours of 4pm - 11pm. Additional days and times are optional.

Qualifications
• Ability to speak in front of groups
• Ability to project voice and be heard in a loud environment
• Ability to enforce rules
• Ability to handle and resolve recurring problems


Responsibilities
• Pay attention to the court at all times and be interactive with the participants.
• Advocate Guest satisfaction/WoW!
• Advocate risk management (Guest Rules communication)
• Maintain positive relations and rapport with patrons, but be firm and command respect
• Have full knowledge of emergency procedures and assist in implementing them
• Assist with court inspections
• Perform general maintenance/custodial duties as requested
• Attend regularly scheduled Team Members meetings and in-service meetings and training
sessions
• Other duties as assigned