WELCOME, MEMBER!
You’ve already made the savvy choice to unlock VIP status and endless fun with your Membership (go you!). So, let us introduce you to the online Member Portal where you can easily:
Reserve Jump Time
Upgrade or Manage Your Membership
Update Your Payment Info
And More!
Let’s Get Started:
STEP 1: Click the “Member Portal” button to go to the Member Portal.
STEP 2: Create an account using the phone number or email address you used when signing up for your Membership.
STEP 3: Click the ticket icon (on mobile) or “My Tickets” (on desktop) to view Memberships associated with your account. Click on each Membership to view details and manage.
STEP 4: Select “Redeem” to reserve jump time or select “Manage” to upgrade, update payment details or cancel.
Need Some Help?
Call us to chat with one of our friendly team members.
CALL: (805)804-9555
Chat Support Hours:
Monday-Thursday from 3pm – 8pm PST
Friday from 3pm – 10pm PST
Saturday from 9am – 10pm PST
Sunday from 9am – 8pm PST